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March 2024 by rosalee g.
They do business as Components Electronics System and ComponentsAZ--both out of Gilbert. BEWARE!!! We incurred an expenditure of $6K on equipment that was recommended as NECESSARY by Doug Evans and his company, Components to have my sound system (McIntosh/Martin Logan) and Control4 system in working order. Over the course of more than a year, Components, Gilbert, AZ, was engaged to execute this project, during which considerable investments ($$$$) were made to ensure its success. In other words, we bought everything that Component's suggested since they were the experts. Right? Regrettably, upon hosting a dinner event this past weekend and encountering persistent technical difficulties with the audio-visual setup, we sought the expertise of Audio Plus of Prescott, a trusted entity with whom we have a longstanding professional relationship since they have been working on the stereo, tv, internet, system in our Prescott home for the last 10 years. Their thorough evaluation revealed redundancies in the system totaling a significant sum ($6K of worthless equipment) that they did not need to use; to make my new Scottsdale system "work". Upon addressing this matter with Doug Evans, the proprietor/owner of ComponentsAZ, we were met with a dismissive and patronizing demeanor, rather than the professional and respectful treatment one would expect from a business of their caliber. We are saddened by this. In light of these circumstances, we are compelled to caution prospective clients against hiring Components, as our recent experience suggests a potential risk of exploitation. In other words, if you want to be ripped off, feel free to use Components but don't say you weren't warned.
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July 2023 by Andrew H.
If I could leave zero stars I would. I literally signed up for Yelp just to leave this review. I was quoted a price (have it in a text) and when they sent invoice month later to pay it was $100+ more. Heather is worst customer service person I have ever dealt with in any business period. Stay away
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April 2022 by KRISTA HAGLUND
I have recommended Components to all of my family and friends. They recently installed our audio system and security system in our new house. Their customer service is excellent and their employees are very knowledgeable and efficient.
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September 2020 by Jesus Sanchez
Make sure your driver have a respect for other people on the freeway
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May 2020 by Jason S.
My parents hired them to do a pretty basic install. It was the worst but only surpassed by the customer service. We asked owner Doug to come look and work out the issues, which he agreed but never showed. And when called about not being here, called me a liar. The only time he will show up is to collect the money. NEVER USE THIS COMPANY UNLESS YOU NEED ZERO CUSTOMER SERVICE AND TO BE RIPPED OFF. Feel free to contact me if anyone has questions feel free to contact me directly.
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February 2020 by Kevin Richardson
Great advice on selecting equipment for our home theater. Installation service was excellent. The installation technician was professional and very efficient. He provided great advice on the overall setup of the system and different ‘tweaks’ that could be necessary as breaking in and balancing the system during the first few weeks. If you are looking for honest advice and efficient, trustworthy service, start with Components. We were 100% satisfied with their service.
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January 2020 by Reeds Ranch
They did an awesome job for me and went above and beyond what I expected!! I highly recommend them!!! Thank you Doug!!!
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January 2020 by Rachel Holbert
Components was very professional and answered any questions I had in a timely manner. I would recommend them to anyone looking for quality service and superb technology.
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January 2020 by Shawn Michael
Awesome company. They installed our home entertainment system and it's amazing!!!
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January 2020 by Deidre Roberts
Have used them for all our homes security and entertainment systems! Wouldn't use anyone else!
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January 2020 by Briana R
We had awesome service with Components! The install of our units went smoothly in the multiple rooms that they were put in. They clearly explained how to use them and why. We would definitely recommend to anyone looking into using this company. We plan to have them install our security system next!
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January 2020 by Kj H
Highly recommend Components! They were very helpful, scheduling was easy, and everyone was very friendly. I felt very safe with the employees who arrived to do the job. Five stars all the way!
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January 2020 by Ben Richardson
Great company! Personalized service! Quality work! I recommend them to everyone! You will not be disappointed.
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January 2020 by Edith Cornejo
Great service, friendly employees, would recommend.
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January 2020 by Neal
Sorry I contracted with this company.
