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June 2023 by Jerald Lewis
Always friendly, always helpful, and always available!
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May 2023 by Jeff Carlson
My review is based solely on the getting of an appointment. I schedule one - got a call that they had a family emergency and needed to reschedule. Completely understandable - when I called to reschedule I booked for 10am appointment that somehow got added at 3pm in their calendar. The day before I got a call saying they had earlier appointments available if I would like to switch from 3pm. I left a voice mail message back saying I had it down for 10am already and to please call me to confirm. No call, so I showed up at 10am. The guy said "I can get you in on June 10th" which was two weeks away. I'll find another place to go. I like supporting people that actually appreciate my business.
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May 2023 by dennis lease
Bob, and the other specialists at this Costco hearing center are awesome !
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January 2023 by Betty L.
They have a great food court but it is similar to other Costco's around town. They are usually slammed full of people so sometimes it is better to go to a Costco that is less busy for the food court items. They are actually all around really busy. I went to the tire store and it took a really long time to get customer service. There was even a customer people watching how long it took. He said he was glad he wasn't in line. I even called another Costco while waiting and was able to get a response from them while waiting at this Costco. I feel like going to other Costco's are faster and friendlier. They sell milk tea here which is interesting. I have also seen milk tea mochi that I liked a lot. It tastes pretty good when I am in the mood for milk tea and am unable to get to a milk tea shop or don't want to make my own. Making milk tea isn't too hard but getting the flavors right can be.
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January 2023 by Janelle F.
Man I've never had a less than stellar experience at a Costco until today. The three stars are for great amount of options to purchase including snacks and other supplies I was looking for and parking/layout was easy to maneuver. Service however was total crap. Our cashier was so rude and short with us. Then at the food station the person handing out our pizzas stacked everything on top of each other causing the cheese to adhere to the plates. When we asked for new slices the person helping practically slammed them on the counter and said do whatever you want with the others. Ummm ok. Don't think I'd visit this location again besides for maybe gas as the lines looked much shorter than our local Costco.
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October 2022 by Becky N.
Ty, Eric, and Tyler were so wonderful to work with in the customer service department. They were able to solve a problem we had quickly, and were so helpful and understanding. Once I talked with Ty he let me know he would help me, and solve the issue with Allstate, who was running me around in circles. Thank you for listening and helping us!
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October 2022 by Arturo Saucedo
Manger keeps stopping people of color and not lt white ppl what is his problem between 12 1 2 needs retraining
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October 2022 by Yvonne G.
Always new items to choose from as well as the household samples. the place is clean and the staff accommodating. Great return policy so you are never stuck with something you don't want. Love the lower priced gas that is available on the property as well as the auto department for batteries and tires. Great place.
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September 2022 by Sandra B.
So I order a washer/dryer. NOTE: Samsung 24" electric w/d. - the stacking kit is required not optional. You can purchase or order the required stacking kit, $40 on Amazon. It looks as if you can order with w/d, but it does not order the part. So the delivery was made, the guys were very nice, but need the stacking kit to complete the installation. I call Costco, spoke to Carlie, who was also very nice - Thank you Carlie. Part was not available because if the w/d is out of stock you cannot open the page to order. Everything will work out.
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August 2022 by Gerry S.
I love Costco! They alway have monthly beauty products on special! The staff have always been kind and answer all my questions, usually on the location of where something is located! You do a great job considering the volume you deal with!
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August 2022 by L W.
Worst Costco Ever!When I shop I put all the bar codes facing up to be scanned in the cart. The workers that are in the "self-check" are arrogant and extremely rude. It would take them between 20 and 30 seconds to scan my items, but their response is "I am here to direct traffic and only scan large items" absolutely insane. This has happened multiple times at this particular store. I have shopped at the Scottsdale and Phoenix locations and have never encountered a Costco employee with an attitude at those locations, they laugh and smile about how organized my cart is with the barcodes at checkout and I am checked out in minutes, freeing up the lane for the next member. Will not ever shop at this location again.
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April 2022 by John K.
Stopped by while visiting area going to an event on a busy Friday afternoon . Parking lot was humming with shoppers but spots available . We found almost all ( a couple items were not available ) with friendly employee help looking for said items . Bought 3 large bags of ice , less than 2$ each ! Surprisingly the checkout was fast ! This store experience was better than anticipated. Thank you for your friendly consistency.
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April 2022 by Cris N.
This continues to be the worst-run Costco in the country. Loooooong lines everywhere at all times. Whether it's returns, the stupid line to exit (receipt check), checkout, gas, etc. Everything is slow. No one is glad to be at this location.Also, the returns/membership desk refuses to answer their phones. They literally have them turned off and never answer.
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November 2021 by Richard Bishop
Great price and Excellent service at this Costco hearing Center. Been going here for over three years and am never disappointed to get fast service! Adjustments, quick repairs and simple cleaning of my hearing aids are never a problem to have done here. Bob, Mario, Scott and Michelle are always willing to help. I have never had such quick and easy service in all 40 years of wearing hearing aids. I highly recommend this Costco hearing center!
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October 2021 by John-Katrina Schuller
Everything is great. I mostly buy Toilet paper,water and que bueno nacho cheese.