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January 2024 by Axel
***DO NOT BUY GIFT CARDS HERE!!!*** They are scammed cards!!! If you buy them, someone else will use the numbers on the card elsewhere. The person you intend to gift the money to will NOT get any money, it will all be used by the scammer. The one we got was used by the scammer at a Target.Purchased - 11/22/2023Cashier - 1551116 (someone named Pamela, so says the receipt)Amount - $100Card - Vanilla Gift card (Visa)
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November 2023 by Randy Torres
Got pneumonia shots. They changed the vaccine from what we ordered so it took about 15 minutes. Staff friendly and helpful
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November 2023 by AZ Desert Hobbies
Worst Pharmacy I've ever been to I'm stuck going there because unfortunately they're the only ones that take my insurance at the time the staff are extremely rude weighted on hold 26 minutes drove to the store and they answered as I pulled up to see their drive-thru closed Barry demeaning to customers bad attitude all around especially the higher ranking staff they could care less of your medical situation you're on their time and they're not in any type of hurry
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November 2023 by Susan Knutson
Bad experienceMy husband had a pinched nerve & we had to wait 6 hrs for his medicationI will not be back to this CVS
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July 2023 by Scott J.
I purchased 12 items today at this store and none of them were marked as being on sale, though for a few of them buying two would give you a discount on the second item. I had in hand an unexpired "30% off your entire full-price purchase" coupon that I received from the company and I presented this coupon to the cashier when I was checking out. After all the items and the coupon had been rung up, paid for (foolish me), and a receipt printed, the cashier paused and checked over the receipt. She noticed that my 30% coupon had been completely rejected. Eventually she noticed that all 12 items had been discounted by something called "Coupon Savings", but the average savings on each item turned out to be 5% of the total, not 30%. Nothing she could do at that point, CVS had robbed me and she was a witness. But she was friendly and helpful in every other respect, so I can't blame her for her company's fraudulent behavior. Nice store. Friendly staff. Despicable management.
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June 2023 by Noe P.C
Called a day before to have my med ready, I get there and they said that there was a problem refilling the prescription cuz that was not the home store. They didn’t even call me to let me know or didn’t not mind calling the other store. Tiffany was rude and unprofessional and Alexandria.
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June 2023 by G.
This particular CVS has one of the most helpful and happy employees I’ve ever had help me and I really really appreciate that!! Everything I needed that was out of stock at other stores was available at this one. Definitely making this my go-to CVS!!
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May 2023 by Elizabeth T.
Absolutely the worst customer service. After being on hold for over an hour yesterday- the store associate picked up the phone, and I could hear background noise but no one was responding to me. Then they disconnected the line. So i went to the pharmacy and after standing in line for 20 minutes i was told to go to a different line because the associate told me if he had to take the time to call the phone number my insurance provided me to get my prescription filled he couldn't help the people behind me. I went to the other line and waited for nearly an hour. I was then told by a very rude pharmacist that it is not their responsibility to call on my behalf. When i called the phone number provided and my insurance company i was told the pharmacy is required to call.
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April 2023 by Jenifer Vetter (Jen)
This CVS has the kindest, most helpful pharmacy techs. They always go above and beyond!
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January 2023 by Marie-Eve Lucas
Pharmacist Tiffany hung up on me and lied to me over the phone. Extremely unprofessional. I work in healthcare and used to work for CVS as a tech. I know you can do an inventory check for other locations to help out the providers when meds are back ordered. She refused to do so and hung up on me and I was not rude on the phone, just simple called her out on her lie. As a pharmacist you should be a better role model to your staff. I could have waited if she was busy and needed a moment but that was never even offered. Instead she insisted I was wasting her time and she would not do it for me. Shortages are tough on all medical staff, not just pharmacists. We should be working as a team and not against each other.
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October 2022 by Kobe R
Wow. This pharmacy is just awful. Poor customer service across the board. The “pharmacist” provided false information and was extremely rude. If you don’t like your job then work somewhere else. Go to Walgreens instead; they actually care about their customers.
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October 2022 by Jessie Frantz
If I could give negative stars I would. The rude incompetent people who work there hate their job and treat customers like dirt!! This location is garbage and need a whole new team. Reading other people’s reviews doesn’t surprise me and what does is the fact nothing is being done! Close that location down!
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September 2022 by Tiffany Hatt
Like CVS but pharmacy needs serious help! They need Casey the pharmacist back!!! Never had problems when he was there now it's a mess.
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August 2022 by Ray Hil J.
My son has PTSD medication and is required to follow a strict regiment on taking them. The Doctor has has to call over and tell them, they are not licensed to treat anyone and if He orders the meds, then they need to be ready. Pharm ate grow that day, but ensure he would pay us back. Med is now never in stock, we cannot order ahead of time due to it being a control substance, they tried to deny one because he felt it wasn't effective. YOUR ARE NOT THE DOCTOR! Every month is a fight with these clowns. All they do stand in the back talk bad about the drive thru people. Find another job that your good at then. Last week I laid a telephone number down and told the guy call this number and find out how good my lawyer is when it comes to dealing with people like you. YOUR ARE NOT A DOCTOR. This place should be raided I can only guess who they deal with other people based off of what I have seen. Wrong meds, poor customer service, dragging their feet, mis information. They need to be shut down.
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August 2022 by Shawn W.
this used to be a great store and pharmacy but now it's gone down hill completely. never answer the phone and their automated phone system is horrible it's asks questions then can't understand your answers take several minutes to get through to even try to get hel. this is automation used wrong at a now way below average store
