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October 2023 by Jessica Kasten
We've taken our car into All Valley twice now. Both times we received amazing service! Got in quickly, everything was thoroughly explained, upfront about pricing. So happy and will be forever customers!
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October 2023 by Elizabeth Nelsen
Professional, timely , great work ethics and customer satisfaction . They know what they are doing, thau have won my confidence. Thank youAll Valley Care Care Gilbert.Bill NelsenNelsenService: Transmission
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October 2023 by Addison Flowers
They fixed the issue with my car in only a few days and have checked on it multiple times since I got it back. Amazing customer service!Service: Brake service & repair
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September 2023 by Kcbohn29
I scheduled an appointment to have my car worked on. The scheduling was very easy to do. I needed a new alternator put in. They woman at the front desk was very professional. They got me in and got me out the same day. I will most definitely work with this company again when I am in need of car services. Thank you for satisfying me as a customer.
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August 2023 by Porter Ray
Tom is amazing. He will take care of you honestly and at a fair price.Update: The new service manager is Kathy. Our car overheated and we had it towed to the shop. My wife had a difficult time talking with her and figuring out the cost of the repairs / understanding what was in need of repair. Kathy never informed us of a charge for the diagnosis until we came to pick up the car. She was kind and did not charge us since she didn't let us know about the fee.
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July 2023 by AJ
Service manager Kathy was nice and friendly, kept me informed on the work being done in truck, mechanic's did good job and notice some other issues while repairing my a/c ,that where all taken care
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July 2023 by Austin H.
Just look at the other reviews. This place has gone downhill over the past couple years. I have been a customer for four years but will be taking my business elsewhere. Five consecutive visits in a month span Feb-March. $2500 for my 2001 Honda CRV - it's barely worth that much but she has so much sentimental value and I wasn't ready to buy a new car so we fixed her up since I trust this place. Problem should have been fixed with the first $1700 payment but we needed another $800 a week later. They ended up firing one of their mechanics because he wasn't fixing things to code? No idea. Here we are at the end of June. I've driven the car less than 1,000 miles since the last repairs and it is having the same issues. New management and crew refuses to take responsibility for previous attempts and I have to pay another $700 to fix the same issue. Not happening. Mike - give me a call if you read this review and care about your business. You used to be so great but you have lost my business and all my referrals.
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June 2023 by M E
I brought my truck here a few times and their work doesn’t last. I had an oil pressure switch done here and shocks and struts, and the oil pressure switch didn’t last a year. Another mechanic fixed it and did it right but I didn’t realize it was still under warranty at the time because I honestly didn’t even realize it was the same issue until I found the receipt later for the original work at this shop and got mad at myself for not realizing it, I had too much on my plate at the time with a business start up, care giving for my dad on hospice, a nasty divorce, probate court, and being a single mom to an infant and a young child at the time. I just called to check on the warranty for my struts and shocks, 2 year 25,000 miles from April 2021 and at 23,000 miles and my struts and shocks need to be redone and of course they’re not covered under their warranty. They got 2 stars because at least they’re friendly. The other mechanic offers a lifetime warranty so I’ll stick with them.Service: General repairs & maintenance
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June 2023 by neo anderson
went for break fluid, radiator fluid and engine oil change. A week later all the oils and fluids leaked under my car and in my garage. When questioned customer service was rude.Dealer informed me they messed up my car.Service: Brake service & repair
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April 2023 by Renee Balwinski
We switched from our old mechanic to All Valley car care recently. They are honest, nice and professional! We are always greeted with a smile, the general manager Gary is really nice and explains things professionally and thoroughly!Service: Auto brake replacement
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April 2023 by Ryan Hawkins-de Mello
Motor replacment. Went under the hood and many lines were not secured. Needed to go backto the shop many times. Glad there was warranty. They still charged me. Asked if they checked oil. They said yes. Checked when i got home and it was empty. I would not recommend.Services: Engine repair
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March 2023 by Chris G
I've been here before and came back with my friend's car because the service was excellent. This time they seemed to have improved on their already great customer service. Gary worked with me through many calls and issues we had with the dealership and parts. The new manager Jimmy also stepped up when needed and was stellar. Very satisfied with the auto repair and bill. Will continue to bring my vehicles here and refer others.Great job Team!!!Service: Engine repair
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February 2023 by Hanna Maamo
Dropped the ball and forgot to schedule my 5k maintenance before a big trip and the service technician made sure to squeeze me in day of and took care of me. Susie walked me through what I should be taking care of for my next maintenance and made sure I knew all my options to consider at different price points without making me feel pressured to buy. She definitely made my experience here very comfortable. I will be continuing business here, thank you Susie and everyone!
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February 2023 by Steve Barnes
Gary (the General Mgr) and his crew did a great job repairing an upper ball joint on my truck, along with some preventive maintenance. They were honest, professional, friendly, and reasonable priced. I would highly recommend this place to my friends and family.Services: Steering & suspension replacement
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February 2023 by Todd Hanson
They replaced main seal on engine. Easy to work with and helpful staff! Job was completed in thorough, professional, timely manner. When sensor unit issues were discovered, they gave me a discount to help with the sticker shock...really appreciated that.
