Dillard's Inc. is a prominent fashion retailer known for its quality, style, and value. Located at Santan Village in Gilbert, Arizona, the store offers a wide range of products, including clothing, shoes, handbags, accessories, cosmetics, and home goods from well-known brands like UGG, Brahmin, and Michael Kors. Customers appreciate the fair pricing, with sales typically held at the end of the season. The store is known for its friendly and knowledgeable staff, contributing to a pleasant shopping experience. Notable employees, such as Rose in women's shoes and Patricia and Melissa in men's fragrances, have received praise for their exceptional service. The manager, Neal, is recognized for his professionalism, especially during the return process, ensuring a smooth experience for customers. The Chanel counter manager, Mary, is commended for her expertise and personal touch, treating customers like family without pressure to buy. Overall, Dillard's at Santan Village is a well-organized store that prioritizes customer satisfaction.
The girl who helped me at the Clinique counter was very polite and extremely helpful. Such a pleasant visit. Thank you I will be back to give more of my business
January 2025
Always quality and fair pricing, unlike some stoes that mark up and always have a sale. Yes, Dillards has sales, but typically only at a season's end. Also, usually friendly staff and store neat and orderly.
January 2025
Today in women's shoes, Rose was taking care of so many people at once...it was so impressive. Noticed, the young, male manager didn't help her, or customers, at all.
