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January 2024 by Ramsey Mitchell
Big store
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January 2024 by Vicki Roe
Any Dillards is great!
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January 2024 by Lynel T.
Very disappointing! I have always loved shopping at Dillards for the customer service and personal care. Passed six different team members today and not one asked if I needed assistance and two were too busy on their phones. I get better service at Kohl's with a much better price!
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January 2024 by James w
After decades of great service, I recently had a horrible customer service run in at this location. Picked up a new perfume for my wife around Dec 15th, 2023. Made sure I saved the receipt and proof of purchase tag on the packaging. Come Christmas morning, my wife open the packaging and is horrified & disappointed at what is inside. There was no cap on the bottle but instead and bunch of tape and the plunger is glued shut. Ok no big deal, we can return it after the holidays and swap it out. Fast forward a few weeks, wife takes it back to the women’s perfume counter while I am at work and explains the situation. The store representative says it’s fake and initially declined to do anything about it. Mind you, this is a $180 bottle. Then agrees to make the exchange for the same product but will not issue a receipt because “you can’t do this again”. Not only was that upsetting to my wife, but this representative was clearly insinuating that this was done with malicious intent. I will think twice before returning to this location for future purchases.
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January 2024 by Jess Matsen
Great clothes.
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January 2024 by Joy Turley
Always fun walking around Dillard's, customer service is good, clothing selection was spot on.
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January 2024 by Connie James
Great selection of Vionic shoesTop notch customer service
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December 2023 by Mitchell L.
I used to buy most of my clothing from Dillard's. They have always had a pretty good big & tall men's section. Came here to find a nice new Blazer or Sport coat for the Holidays. Expected to spend $ 300 to $500. Wife went to her section, I went to mine. Middle aged bald salesman in a nice suit, standing in the counter area. I assume that salespeople are still expected to assist customers. I was the only shopper in this section. No help. I searched the racks, found a likely coat, tried it on, still no help . Returned it to rack. Found another, tried it on, still no help. The useless lump was studiously ignoring me. I don't expect special treatment, just common courtesy. Being a regular guy, and having worked all my life, and at 73 still working I'm offended by laziness. To finish a tirade, I left the store with no purchase, and will not return. They will survive without my money, but their lack of service will eventually cause their demise.
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November 2023 by Crystal
This store is small but has all the brands. A short while ago I stopped in for a hot minute, and there was even a shelf of Louis Vuitton in the bag section! Way to go Dillard’s. I just think there could be a bench outside for smokers so I could take the rest of my family with me shopping to this location.
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November 2023 by Evy Cagn
Do not shop at Dillard's. They will be going out of business soon as the do not stand by their merchandise sold. Purchased a Christmas tree and it was defective, lights didn't work out of the box. Dillard's would not refund my money and allow a return, with tree in original box with tags attached and a receipt.
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November 2023 by Trisha Margarone
What's not to love about Dillard's? Great staff, quality merchandise, and so much to see. Our favorite place to shop.
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November 2023 by Jennifer N
Great staff!! melba in dresses was so helpful as well as the shoe department and jewelry department!!! Thanks to all!
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September 2023 by Alissa S.
Alan in the men's shoe department was so very kind and helpful. Great Customer Service!
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September 2023 by Ed N.
Nice department store. Stock was good, service fantastic.
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September 2023 by Hannah Dement
My grandma went in to look for shoes for my wedding on Wednesday august 30th and the staff blew her off and rolled their eyes after asking for sizes of three different shoes and made her wait 40 min. She ended up leaving because she felt the ladies were too busy to help her. Hopefully the service at other locations will be more reliable.
