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January 2024 by R P
The doctor was very professional and seemed knowledgeable but couldn’t perform another procedure due to problems with their machine, but the receptionist was very unkind, condescending, and rude to say the least, very unprofessional and made our visit unpleasant. She didn't want to explain anything about my daughter’s contacts and was trying to push us to buy them there instead of providing further information about prices and insurance coverage.
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January 2024 by Blanca Gruber
The doctor was extremely unprofessional. She had to serve as the tech in beginning because of how short staffed the office was. She never introduced herself and I only realized she was the doctor once I was actually in the exam chair. During the exam, I could tell how rushed she was. It was by far the worst customer service by a doctor that I have ever received.
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December 2023 by Kim B
My appt was canceled by the system? They were able to get me in & I wasn’t there any longer than expected.Everyone is always so friendly, Thank you!!
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October 2023 by Ricardo Gonzalez
Always a pleasure to come in for new hardware or for my annual exam. The team is always helpful, from the appointment set up to helping with first timers with contacts and going above and beyond with any request or question. Always come back because of the people here ???
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October 2023 by Angie Ton
Very friendly and knowledgeable staff and doctor.
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October 2023 by Sherra Barnes
Wonderful staff and experience. Scheduled and appointment for my husband immediately!
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September 2023 by Kristin Greene
Everyone was very pleasant. The Dr. Was very sweet and she took her time to answer any questions I had. I would recommend her to anyone who needs an eye dr.
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August 2023 by Vicki Jackson
Had 10am appointment but got lost in the shuffle. Left at 11:30 due to another appointment at noon. Returned at 3pm to finish my appointment
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August 2023 by Shannon Clark
Excellent professional and friendly staff. Great experience
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August 2023 by Sarah LaMay
Appointment was at 1:00pm and was seen by optometrist at almost 1:50pm. The person ahead of me was taken back at 1:20pm. Not sure if that is how the appointments work or they were just over booked for only one optometrist working that day. Over all was there for 2 hours. Good visit overall just long initial waiting time.
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August 2023 by Angelina Canjura
Dr. Vega is amazing, patient and explains everything thoroughly. I appreciate her taking the time with me, which explains why she was running behind, as she is passionate about making sure the person understands
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August 2023 by Mayra Rivera
My eye exam went smoothly and the office has wonderful new technology to check eye health.
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July 2023 by Mustang Smith
Excellent customer service from the check desk to the Dr to the fitting specialist! My go to for eye care! I drive almost an hour for this excellent care and world class customer service!
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July 2023 by Nicole Murry
Dr. Hernandez is very kind and knowledgeable about the vision field. She cares about her patients. I will always go to Pearl Vision because she gives first class workmanship.
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March 2023 by N. Katrina Kennedy
Appointment at 2:20, appointment started on time. First part of exam taken followed by the actual exam. Was concerned about glasses vs contacts, provided with the information needed to determine glasses provided me with the best vision options.
