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February 2024 by Steve C.
I walked into famous footwear in Queen Creek and was greeted at the front door I asked for assistance, and the young Filipino woman went above and beyond to help me not only find the shoe I was looking for which I couldn't find in which they did not have in stock, but she said please just wait and I will call another store and get them to hold it for you. Simultaneously she was helping two other guests all with a huge smile in the most awesome attitude it's because of her that they get five stars and I wish I knew what her name was because she's an asset for any business and was all about customer service I was impressed and will be back
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December 2023 by CeCe G
A little pricey, but they had what we needed.
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November 2023 by Siri Helgeson
They only had one color of the Crocs I was looking for. There was not a wide color selection.
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November 2023 by steve
great place to walk around without staff offering any assistance
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September 2023 by Amanda Wilson
Store was jam packed when we came for back to school shoes. Staff was friendly and moved through the line efficiently. I would note that maybe when you have over 20 people in line holding the line up for kids to view ALL the croc charms is not the best idea.
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July 2023 by Andrea D.
Great selection of shoes and all sizes were placed near the display shoe. Makes it easy to locate the shoes. Plenty of places to sit and try on shoes.
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July 2023 by Shannon Rayborn
Went to get my son some school shoes and the manager was so awesome and helpful. Got a pair of converse and one pair of Adidas for 80 bucks what a great deal
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July 2023 by S Antone
The CSR were helpful and nice. The store was clean.
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June 2023 by Kati Ziegler
I was here to buy some flats in an emergency 6/24. I went in, looked all over every official shelf and there was not a single section with flats. All sneakers and open toed basically. Finally saw flats on one of the temporary metal racks, to me it looked like a temp end cap because there was literally no place on actual shelves for them. I hesitated, but still decided to grab a pair because I needed them and that is specifically what I went in to buy. I was not approached by a single employee the entire time, and the energy of the employees was extremely unapproachable. I went up to the check out, and was cashiered by the asst. manager, Mitch. He decided to begin making passive aggressive comments to me over and over, pushing the fact he didn't like that I took a pair off the rack. I will add, they were set up on the rack as if they were ready to be sold, no one was actively working on that rack and if any worker had been around I could have asked if it was okay, but how is it the customers fault you have shoes on the floor that you don't want to sell because they aren't "set up" properly yet? When none of your employees had the decency to treat me like an actual paying customer. He did not let up. He made SEVERAL passive aggressive comments up until the point our transaction had been completed. I understand it may be frustrating if you have a long day, or if a customer does something you consider d*** or wrong, but there are more professional and decent ways to send that message. Such as, being straightforward and saying, "Hey, it's fine this time and you can buy these (or not), but for future reference, please don't take off the temporary racks." That would have settled it. It's extremely unprofessional and not the behavior of management level positions. I will NEVER be shopping with this company as long as Mitch remains as asst. manager. Absolutely foul behavior.
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June 2023 by Jack J.
Love this place!!! they always have great deals, and with my rewards account I save even more money every time i come in!!!! The whole staff is always friendly and on top of service!
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April 2023 by Jessica Thomas
Good deals and friendly customer service ?
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March 2023 by Charles Y
Limited options, but decent prices for the stuff they have and it's normally cool stuff. It's hard to get a discount though, they kept sending codes that wouldn't work.
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March 2023 by Travis B.
We were never acknowledged and stood at the register for quite a bit waiting for help with a size. The lady saw us but never said a word so we walked out. We will not be going to that store again. They need to hire someone with good customer service skills
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February 2023 by Sonia Fuller
Customer service is awesome. Best ever. The woman who works there was very professional as well as informative. Definitely coming again next time!
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January 2023 by Ken Williams
I purchased 2 new pairs of New Balance shoes last month and just found out my actual shoe size was different than I thought. I went back and exchanged them both for the correct size even without the receipt or original boxes, and they were GREAT!!I will continue to do business with them based on their employees and policies. BEST EXPERIENCE so far this year!!