August 2021 by Mike Soehl
FixAuto did a great job repairing my bumper. Very courteous and communicated with me throughout the process.
August 2021 by Melanie Salsgiver
If you don't mind wasting your time, money, and patience, this is the place to go. Feel free to wait around while nothing gets done on your vehicle. I hope it was the other guy's fault so you're not paying for a replacement vehicle while you wait, indefinitely! In retrospect, Fix auto never had any intention of fixing the vehicle. We waited for nearly a month for an appointment, dropped of the vehicle on Monday and 11 days later, received a deceptive message stating it was determined repairs exceed the est. value after tearing it down and an inability to find the parts makes it unrepairable. Whether poor management or shady business practice is to blame, they didn't buy parts ahead of repairs, extending the time our perfectly road-worthy truck sat in their care, only to find out they never "tore it down" and did nothing but waste our time.Our initial estimate received in June was $4300. The estimate submitted 10 days after dropping it at Fix was for $5500. Why the adjustment? If you were unable to find parts, why would you inflate the price? Oh, to reach that threshold to salvage the vehicle.Because you are adjuster valuing the vehicleyou're entrusted to repair, there is no incentive to fix a car you can't make money on. Too bad you weren't able to pad my estimate enough to make this a worthwhile job. You should have said that up front instead of wasting our time. You really should be investigated for insurance fraud.I gladly passed on my experience with your shady establishment to State Farm.Services: Body & Trim
August 2021 by kaitlyn nord
I don’t usually leave reviews on businesses but wow, best body shop I’ve been to!! I’ve had my fair share of experiences with body shops but I’ve never been so satisfied with one in my life! My car got rear ended and the back of it was pretty damaged. They got me in quickly and when I arrived they personally drove me to a rental car shop because I didn’t have transportation. They gave me a quote for about how long it would take and they were done a week ahead of schedule! My car looks almost brand new! Not only did they fix the damages but they also waxed and cleaned all of my car as well!! It is locally owned and it goes to show. They really care about their customers, If anyone I ever know needs something fixed I’ll always refer them. Incredible experience, 5 stars is not enough. They truly go above and beyond.Service: Body & Trim
July 2021 by Brent Eckert
Fix Auto Gilbert should be highly recommended. I was a little upset about the cost but that’s only because it was my mistake that caused the need for repair. The final cost was right in the middle of their quote for worst case and best case scenarios. They offered water while waiting and the job was finished nearly a week earlier than predicted. All in all, I would definitely use Fix Auto again and would like to thank them for their service.Services: Body & Trim
June 2021 by Estrella A.
Super friendly staff, very knowledgeable. I appreciate everything they went out of their way to do. The service was quick and efficient Highly recommended.
June 2021 by Troy Boelig
Great quality of repairing the damage on our truck. Everything looks amazing. They even did full detail of our vehicle before giving it back.Customer service was great and setting up rental.and dropping off was very easy.Highly.recommend using them if you have to get repairs.Services: Body & Trim
May 2021 by Michael Todd
Chris and the entire team at Fix Auto Gilbert did an excellent job repairing my 2005 Nissan 350Z. I needed body work and painting to repair a dent and paint damage where someone swiped the rear passenger side of my car. The body work and painting made my car look brand new again. They also provided a complimentary detailing of my car and it looked great when I picked it up. Chris kept me informed on the status of the work and the estimate was accurate. I will definitely use Fix Auto Gilbert again and highly recommend them to others.Services: Body & Trim
April 2021 by Martin T.
Called for auto detailing and windshield repair like it said on their Yelp website description but I don't know if that was done by mistake or to attract more customers because I called to schedule a time and they said they only repair auto collision demage. I submitted a correction so people don't have the same issues in the future.
March 2021 by David McGahan
The staff was professional, knowledgeable and efficient. The body work to my auto was completed in two days and the car was detailed and ready for me late on a Friday afternoon! Additionally, the staff communicated with me several times to keep me informed about progress on the car repairs. I chose the right place for the body work to my car.!
March 2021 by Alicia Payton
Absolutely phenomenal!! No complaints. I went in for damage to my passenger side door. They were extremely informational on the process. Called me with updates and made it a very smooth transition to getting my car fixed. Fairly quick repairs and the car looks brand new! ? THANK YOUUUUU!!!!
March 2021 by Karen Ruzicka
They were quite familiar with working with insurance companies and did most of the leg work in communicating, making it easier on me from having to do it. Customer service was friendly and my car looks good as new, where the damage was repaired.
March 2021 by Richard Williams
Great service, friendly staff. Made my repairs easy to deal with. Will definitely use again.
March 2021 by Avery Pledge
These guys did great i wish i could give them more stars. The lady at the front desk was so nice to me as well as my children, They made sure the contacted me 2 times a week, i was always in the loop and they were extremely honest with me. I got into an accident and they made my car look better than the original. Thanks guys!
March 2021 by Michael Xu
I used fix auto to fix the rear bumper damaged in an accident. The staffs are so nice and helpful, handled all the processes of insurance and car rental. The repair work is efficient and with hi quality. I highly recommend this shop.
March 2021 by Meghan Han
Amazing customer service! Very happy and pleased with the work done. I will definitely use Fix Auto Gilbert in the future.