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October 2024 by John Blaty
I’m the only one that is tired of the venders stocking shelves and making it impossible for the consumer shop. I just left this store where the tortilla person was blocking the entire tortilla shelf and refused to move just enough for me to get some. Between the vendors and the order selectors, it’s become ridiculous.
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June 2024 by Shannon Bradshaw
There is something wrong with their system. When my doctor sends my prescriptions over every month after my pain med refill appointment, I sit there and wait for some notification that the prescription is ready. Usually it’s a text. If I were to do nothing, then nothing would get done most the time. I have to call them to start the process myself. Like hey guys, where’s my prescriptions my doctor sent you? Otherwise the order would just sit there ignored and unprocessed. When I come in to pick up the order they do acknowledge that they received the order from my doctor but then hem and haw as to why they didn’t start filling until I started rattling their chains. I could go days without saying anything and nothing would have gotten done. And then sometimes I find out they are out of my meds and I have to wait an additional week for it to come in so I have to scramble to find the med somewhere else.
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May 2024 by Aaron
Really nice people there!
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February 2024 by LISAKUMN
This is the best pharmacy I have ever had business with. First of all, they always answer the phone immediately. Second of all, they’re always pleasant and professional. And third whatever the issue is they work with you to solve it and help you in anyway they can. I can’t recommend this pharmacy more and they should be very proud of the people that work there.
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October 2023 by Gregory Olson
Great staff, easy to work with, great communication.
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September 2023 by Kim N.
The Fry's location at 714 S Val Vista Dr, Gilbert, AZ 85296 is always out of 50% of what I need. Produce looks ok at first but other locations have better selection and better quality. The staff has one or two polite people but the rest are awful. Especially in Bakery, Butcher and Deli. Don't waste your time. Go to the location at Cooper and Warner or Baseline and Gilbert.
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September 2023 by Beth V.
the pharmacy has nice people, but they are terribly trained. They get the prescriptions right about 50% of the time when calling in meds. buyer beware.
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September 2023 by Olivia K.
Returned some old peanuts that evidently were on the shelf too long. Manager acted like I was a criminal. I didn't have my receipt so we pulled it up on the app. He blamed me because I bought them August 12 and I returned them September 2. I bought 4 cans that day, I threw two cans away, and decided I would return these two, since I just opened them. He was rude, and acted like it was my fault these peanuts were rancid. Typical attitude from employees at this store. Upper management needs to find out why these people aren't trained in customer service. I've sent two complaints to corporate, but no answer from Kroger's.
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July 2023 by Miss Lady L.
I love the employees here! The employees are always so kind and friendly, and they always deliver excellent customer service. I shop at this location every chance I get because of the customer service here! The team here really makes this location successful!
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July 2023 by Lanie. C.
It's kind of a convoluted checkout if you really look at the prices you're not getting anything for a discount it's a yellow tag and then if you go to the deli and the cheesecake and the stuff they sell it's really terrible food probably most tasteless food. Next anybody consider why does store have such a convoluted checkout systemYes they have many items but so over priced
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July 2023 by Tatum S.
The Clicklist crew is struggling. Came to pick up my order and a guy came out to tell me it wasn't ready and won't be ready until the next day and I just need to call and check if it's ready before I come. I drive all the way home and then I get a phone call saying my order is ready and that I need to be there in the next 15 minutes before the grocery section for online orders closed. There's always a problem with the phones when trying to reach them. Overall the whole system needs work
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May 2023 by Aloysius C.
Poor customer service. Disrespectful employees and assistant manager. Bad attitudes all around. So what to do? I just dish it right back at them. All of a sudden everyone's acting helpful like they should have been in the first place.
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February 2023 by Sierra M.
They don't take Apple Pay/ contactless payments, I think it's the Starbucks inside that accepts it cause both self checkout and regular checkout don't take it even though it says they do
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December 2022 by lizzie “BrokenHeartz” dorsey
This pharmacy ROCKS! I was having trouble getting the urgent care I went to to send over the correct medication for over a couple of hours and this pharmacy team took my number to inform me if it didnt come in, called the urgent care for me to get the correct medication sent over, and waited a little bit past their lunch so I could get my meds and finally feel some relief. Best experience I could have asked for. You guys are the best.
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December 2022 by Rusty S.
I don't know who "Rebecca" is, but insulting customers telling them they "are too poor" and "should not be allowed to shop here" is absolutely NOT acceptable followed up with a "I've worked here long enough, they cant fire me". I get you hate your job but to take it out on customers is beyond poor behavior. I will not shop at a establishment that literally insults their customers. Who does that?This as always will be swept under the rug by the company. But people should be aware when they shop there you will get insulted by "Rebecca".
