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September 2023 by Layli M.
Helped with a government audit. I bought the insurance so the advise & audit reply were free. Layli Mohtashami
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May 2023 by Hector Soto
Denied service for being a walk in 3 hours before closing.
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March 2023 by Lauren Lindberg
I needed to cancel bc of an emergency however, Matthew at the Baseline and Greenfield was extremely pleasant on the phone. He couldn't have been more polite and considerate. He represented H&R Block superbly!!
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April 2022 by Juan Zoppetti
This was our first time having our taxes prepared with H&R Block, and we are absolutely delighted with the whole process! We made an appointment online, and then had someone help us in person at a nearby location. I have to say the main reason for our score would have to be the tax expert who helped us, Matthew, who was extremely knowledgeable, friendly and professional. We moved from out of state last year, so we had documents from two different states to include in our return. Finding a tax service we could trust was very important to us, and this definitely lifted a weight off our shoulders. We highly recommend! Thank you Matthew!
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April 2022 by Jack L
I am very upset about the service! I paid $410 yesterday for a 1-hour easy-level tax return and got both Federal and State tax returns WRONG! The tax preparer did not even understand the itemized deduction, now there's a very complicated issue on my return. I purchased a tax software to compare the result and spent the whole day figured out the tax preparer's errors. And the tax preparer even did not provide me with all the tax documents! (I did not check the package in office because I trusted the tax prepare by default, but I found that I received only two pages on 1040 when I returned home.)Update:Raised the star to 3 because H&R Block acknowledged their mistakes and made amendments to fix the tax returns.However, it is not a good customer experience overall, which tarnishes H&R Block's reputation.
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April 2022 by Gregory Ward (GWard Properties)
I explained that I got an unaffordable quote of $650 for an S-Corp tax preparation from another company. The representative said she wasn't sure the S-Corp price, but she assured me that it wouldn't be anywhere close to $650. When I got to my appointment one week later, I was told by the tax professional that it would be $650 to $750 for an S-Corp preparation. The personal tax quote was also inaccurate. Plus they cannot accept files from a flashdrive...stay far away from H&R Block!
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March 2022 by Keri Bedoya
I've always had a great experience with Debra each year.
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May 2021 by h2o just have water please
If I could give zero stars I would. Edith is the most unprofessional person I have ever felt with. Will never ever use there services again
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May 2021 by Talat Hattab
Very efficient and methodical .
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April 2021 by Tim Rossi
Unable to figure out where to find my solar rebate I used h&r block, this particular branch. They have not been helpful in any way since I paid them $400 and did everything for them pertaining to any information. Will not use them in the future. Still have not got my taxes back and we filed in early February.
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April 2021 by Tom Scott
Excellent Service!
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March 2021 by TheDavidBrunner
Anita was amazing! Came in with lots of stress and way too many questions for one person.... She answered everything and so much more, very reassuring. Will certainly be coming back to Anita for Federal returns at the end of the year. With something as stressful as taxes I was reluctant to have all of my small business related tax questions answered , and be supplied with a plenty of supporting documents.Anita has helped relive some of my tax related stress which allows me to focus on my business - First time consulting with H&R Block and I am very satisfied.
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March 2021 by Adam Dishong
Great care on making sure all is good
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March 2021 by Grover Rhodes
because we have used the same professional for some years now , and she was always fair with us.
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March 2021 by mike McLaughlin
I Like MY PREPARER
