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February 2024 by JesusGirl
I love shopping here for my granddaughter. Everyone is always so friendly. They always have great coupons to save you money. They go above and beyond to help you. Every location I've been in has been great!
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November 2023 by stale teethpaste
I really like this store and I really just wanted to apologize because I set of the alarm only for me to find out I have a alarm tag from my work that they use for the makeup I'm so sorry I come to this store when I can and I really like going here ?
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November 2023 by Amy Lin
I have shopped online at Hot topic and multiple times around the Tempe stores. Usually when I call customer service someone would be able to help me. I brought something in store yesterday not only did the sale associate forget to apply my rewards money initially until I reminded her but she also did not give me the same discount that was online. I called today to see if someone could help me but the person was super rude on the phone and said they cannot do anything unless I come back to the store.
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July 2023 by Addysen Fox
It was hot topic. It was packed with stuff had low lighting and all the emo. The workers there were very nice helped me and my boyfriend find the right sizes in certain clothes. We git matching pins when we went and had a great time. I really enjoy going there and I can't wait to go back.
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June 2023 by Cayla Wolfe
Two nights ago some friends and I were going shopping around the time it was closing (we didn't stay past closing and if we did it could've been only a minute or two). I even apologized for coming in during the last half hour. We bought huge hauls of merchandise and for the most part the two employees were fairly kind but something seemed off. As soon as my last friend stepped outside, the female employee SLAMMED the door and screamed and laughed, "We're CLOSED!" Look, I work in customer service too and I get you want to go home at the end of the day, but that just rubbed me the wrong way. It's not like we were in the store past closing time (like I said it could have only been a few minutes).This is the first and only negative review I've ever written. The store stock was great and I found all the merchandise I needed (in fact I wanted to go back in for more.) The employees were helpful, but I wish it didn't feel like they didn't want me to be there.
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June 2023 by M B
The manager, Chris was super rude and condescending when returning a defective item. He acted like making a return was a personal slight against him.
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May 2023 by Cayla W.
Two nights ago some friends and I were going shopping around the time it was closing (we didn't stay past closing and if we did it could've been only a minute or two). I even apologized for coming in during the last half hour. We bought huge hauls of merchandise and for the most part the two employees were fairly kind but something seemed off. As soon as my last friend stepped outside, the female employee SLAMMED the door and screamed and laughed, "We're CLOSED!" Look, I work in customer service too and I get you want to go home at the end of the day, but that just rubbed me the wrong way. It's not like we were in the store past closing time (like I said it could have only been a few minutes).This is the first and only negative Yelp review I've ever written. The store stock was great and I found all the merchandise I needed (in fact I wanted to go back in for more.) The employees were helpful, but I wish it didn't feel like they didn't want me to be there.
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March 2023 by Gabriella Rookhuyzen
Love this store amazing people
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February 2022 by BLK MEDUSA
Great place to shop for any and everyone!
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January 2022 by Fido Ratt
Google shows store hours on Saturday as 10 am - 6 pm. Showed up Saturday evening at 7:50 pm and the store was closed. No hours posted on the door, no hours listed when you call the phone number. Sucks when you make a special trip just to go there. Who knows what their hours are?
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January 2022 by Dessie Gettinbanz
The manager Bird is amazing!!!! Great employees great location!!! Totally beats chandler mall location!
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November 2021 by Bill
Clean store with good customer service. All the cool stuff you expect nicely laid out and ready to see. My kiddo loves going here cause it's guaranteed to have Nightmare Before Christmas stuff.
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October 2021 by Arlene G.
The employees SUCK ( who ever was working on 10/28/21 between 1 and 2 pm!!! Walked in the store didn't even bother to look or acknowledge. Two employees in the store talking to each other at the cash register. Never asked if I needed help. I was the only person in the store.. not like they wore busy ... please train your people to be friendly . Made me not want to buy want I needed. So walked out and got it somewhere else.
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October 2021 by Tristan Prochnow
It's a hot topic.
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September 2021 by Janelle F.
Great experience while shopping today. Store was clean and organized. Employees greeted us when we entered and asked if we needed help. So many T-shirt's and such to choose from. Better then the one I'm the bigger malls IMO
