H&R Block provides professional and helpful tax services with friendly and knowledgeable staff. Customers often mention the competence and kindness of their tax preparers, highlighting staff members like Marian Burt and Shahla, who are described as patient, trustworthy, and caring. Marian is praised for her ability to explain complex tax topics clearly and her positive attitude, even when distractions occur. Shahla is appreciated for her welcoming demeanor and soothing voice that eased clients' anxiety. The online process is noted as simple and stress-free, making the experience more convenient. Overall, clients feel valued and well taken care of, with many intending to return for future services. The staff's respectful and courteous approach creates a comfortable environment, ensuring a satisfying experience for those seeking tax assistance.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
