-
February 2024 by Maya Boragine
By far, hands down, the BEST experience myself and my future fiancé have ever had at a jewelers. We have been to this exact store for different occasions, a few times before, and the service we received from Raelynn and Katie about a week ago was phenomenal. They made great conversation, had exceptional knowledge of everything we had questions about and more, while also being able to help me find exactly what I love, before going above and beyond and making sure I was able to stay in a price range I felt most comfortable. We thank the both of you for making this moment in our lives more precious than we could have imagined. I cannot wait to come back and see what else you guys have in store, or not in store ;) ,for us in the future.
-
August 2023 by Jacob Place
Katie was amazing in helping pick out an engagement ring. She’s was knowledgeable and able to walk me through the process in a way that made it feel worry free. I left with all my questions answered, and my peace of mind.
-
July 2023 by Dennis Fischer
Stopped in to get our rings inspected. Staff was friendly and they had a good sale going on.
-
March 2023 by Grady M.
I worked with Pat, Mike! They helped me pick out the perfect ring for my fiancé. The gave great customer service and care, looking forward to upgrading our ring and bands.
-
December 2022 by Joshua Smith
was with katie here at Gilbert location was fast and friendly with everything from help to making sure my 4 year old daughter was busy and felt important ! will be returning soon !
-
November 2022 by Brianna P.
The worst service. I would never recommend this company. The promise date is a lie. Do not fall for it. There is no communication between their "shop" and the employees. There for no communication between the employees and the customers. I will never do business with this company again. Ooh and don't forget about the shop miss placing diamonds. Lying and stealing from their customers.
-
September 2022 by Younes Fattah
If you have the choice to go here or Helzberg, choose Kay’s because Helzberg is a rip off with terrible customer service and no respect to the customers
-
June 2022 by Tonya Thurbush (Your Desert Oasis Agent)
Oh my, the entire team couldn’t have been more helpful, accommodating, sweeter, lovelier individuals to purchase from. I literally felt like I was family. If I didn’t know better Selena was reading my mind. Her ability to hone in on one’s taste is exceptional! Where other jewelry stores are pushy or salesy, this team is like a white velvet glove. They are fantastic with people, they are great with people, all people. While I made my selections, I watched them interact with everyone who walked in the door. Each customer immediately let their guard down & felt like they were home. The gals quickly found what I was looking for to a T by me only describing it (I hadn’t even looked in the glass cases yet). Within minutes they had me trying it on. The price was also great and they took they time to clean my wedding ring and other jewelry I hadn’t purchased from them. I am definitely a lifelong customer because of the interaction, service, genuine care they had for me, product knowledge, inventory and putting people first.
-
May 2022 by Grace K
such quick cleaning of my ring, friendly associates, and beautiful jewelry!
-
March 2022 by Kevin M. Burns
Extremely helpful. Great pricing.
-
February 2022 by Master R.
Very helpful staff, great prices, great selection, no pressure to buy, very patient with me on multiple buying experiences. Highly recommended.
-
February 2022 by Cassandra Fuhriman
Pat helped me and my fiancé to figure out what rings we wanted. She is very honest, helpful, and makes you feel comfortable. A delight to work with! I highly recommend her. There is a guy there that did not seem very trustworthy a couple of the times we went in the store, but if you can work with Pat then you have nothing to worry about!
-
December 2021 by Trevor
Staff here is great! They have the most caring and attentive staff we've worked with during our process of looking for an engagement ring.Nora was super sweet and helped my girlfriend find her dream ring and it was within budget!
-
December 2021 by Austin Edinson
Updating my review because they treated us more than fairly. They went above and beyond to upgrade my fiances engagement ring to 18k, while saving me a lot of money. Too many details to write. Just know they have excellent customer service.
-
December 2021 by Jared Henderson
Well my family been using them for years I figured why change they do great job n work. Thanks
