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January 2024 by Devine Mother of All life
The overall process beginning with the call center to the facility manager was great! Cody did a great job emplaning the contract, price, rules..etc he was very knowledgeable and pleasant. Truly appreciate the great service! And their price was better than their competition! Thank you.
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January 2024 by Ashley Yyyy
Always great service and wonderful customer service when need anything storage related. Josh the manager is polite, helpful, and always wonderful! Thanks again for all your hard work!
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November 2023 by Lindsay Bautista
Joshua the manager provided top-notch service today. After I realized my lock key was bent, I was expecting to pay an expensive locksmith fee. However, Joshua informed me that they provided a lock cutting service at no-charge and that I would only need to purchase a new lock. I was immediately relieved and even more impressed when Joshua attempted to fix my key first, before cutting the lock and making me pay a new lock fee. Although my key was not able to be fixed I still very much appreciated the attempt at saving me some money. Thanks Joshua for the great service!
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November 2023 by Ilene Whipple
First the location is perfect. Second the staff is fun, smart, helpful and goes the extra mile to make sure they can make things work for you.My household goods are safe and that's important to me.I recommend. LIFE STORAGE Gilbert
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November 2023 by Lalisamarie
Gotta say thank you Josh and Cody you make the storage more then a storage when ever there is a call not answered you still reach out with a return phone call as soon as you can you are always on top things when it comes to safety and security I often will see on the floor making contact with customers if they need help resolving an issue if there is one even fing me a rolling cart when you didn't have to to it does make a difference when you have someone that gives such great customer service keep up the above and beyond job duties I love my storage because of you thank you Josh and your helperi recommend you and the storage to family and friends it does matter ?
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November 2023 by Brad Hansen
Good experience. Paid for long term storage in advance to lock in my rate. Josh the manager was very helpful.
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November 2023 by Devin F.
customer service is everything and Cody went above and beyond to make sure I was taken care of. I was trying to decide what storage unit to use and because of his punctuality, kindness and friendliness I decided to go with life storage and I'm sure glad I did. thanks Cody!
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September 2023 by Renee Lanan
Life Storage in Gilbert is organized, extremely clean & centrally located. The staff was friendly & efficient getting you into your unit. I would totally use this facility again. I would also highly recommend renting from Life Storage.
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September 2023 by Karen Bonds
Received a super quick call back from Josh and he answered all my questions and I got my unit secured. Great customer service!
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September 2023 by Ericka Pullen
Josh was fantastic in helping us move our units today we just needed to downsize and he made the process seamless!! We have been storing here for almost a year and he has made the process great since day one. Always a pleasure anytime we need anything or just says hi and asks if we need anything if see him in the hallways.
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September 2023 by Becca Sherer
We are moving from out of state and Josh made everything seamless. It was quick and we got all of the paperwork done before we got to AZ. Definitely recommend!
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September 2023 by Tim Layys
Been with life storage for two years, Josh is an incredibly helpful and knowledgeable. He manages this facility well. Very clean
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August 2023 by Lenny Archer
Life Storage just always makes things so easy! After I said I would never move again, I’m moving. But I need to store all our worldly possessions until our home is ready. This facility is clean, the communication with staff is excellent and Lead Store Manager, Josh, even greeted the movers upon arrival! As long as I need storage, and as long as Life Storage is around, they will be my only choice!
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August 2023 by Lisabeaudion
This is a shout out to Josh your awesome you take pride in your job you go above and beyond u job duties i feel safe there knowing your on duty your always ready to help your customers and your take care of there needs and will reach out to them returns calls you are amazing So thank you Josh I love my storage because your professionalism your personality your attitude everything about you making the process from beginning to end as pleasant as you can THANK YOU I love my storage
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July 2023 by Mike Bunker
Angelica was amazing! I had already arranged something with a competitor, but switched to Life Storage ... solely due to her professionalism and personality!
