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November 2023 by Russell T.
Jim was very helpful and professional. He worked to find the rigjt size and the best price available. The place was really clean.
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November 2023 by Sommer Stewart
I came in looking to price out some units and Jim was absolutely incredible helping me decide what was best for the amount of items I needed stored.
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November 2023 by Zak Taylor
I was impressed with the level of customer service I received at this location. Jim was very helpful and answered all of my questions. Thank you!
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August 2023 by Derek Frazier
Jim was very pleasant, understanding and very, very helpful. I am going through a difficult situation and Jim was very patient and empathetic and absolutely went beyond in order to assist me. I truly appreciate his assistance and all the help he was able to provide me with...thank you.
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August 2023 by Darrell Lynn
Update: After a couple hours of waiting, we were able to contact a manager at another site who was able to verify our ID and get us started. Unfortunately the gate code we were assigned did not immediately grant access. After frantically trying for 30 minutes in the heat, we phoned the manager at the other site who closed her location to come and assist us, going above and beyond to help us out. While it never should have been this difficult, I wanted to give a shout out for the manager who eventually got us all situated.Showed up with a full Uhaul after going through online sign-up. We were told to go to the office to have ID verified, and that they would be open at noon, which Google verified. Showed up and found a "now closed on Sundays" sign on the door. No idea how we're supposed to get in to unload our truck. Phone Customer service rep told us they would escalate the issue and return our phone call within 24 hours...
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August 2023 by Dante Pallozzi
Once again the ExtraStorage Team (Marti, Jim, Dominique, and Santiago) were professional, friendly and extremely helpful in addressing my needs for RV storage. Thanks Team Awesome!!
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August 2023 by S Parisi
Excellent service from the Store Manager, Jim. Spotlessly clean facility, units are in great condition, and multiple access points for easy loading and unloading.
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August 2023 by Mike Peterson
Very professional and the site manager was very friendly and helpful. Best experience I've had with storage facilities.
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July 2023 by Desean Stephens
Pros: Very clean property, large units, and great service with Alejandro. Plus, there's a convenience store right next door. It is easily accessible to the freeway.Cons: The website isn't thorough on explaining move-in specials, so be sure to verify pricing by calling prior to visiting.
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July 2023 by Alexa Zoellner
Jim was very helpful when I went to rent a storage space. He was super friendly and made the process easy!
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June 2023 by Peggy Sue Aschwanden
This Life Storage is clean, easy to navigate, and doesn’t have the congestion or billing issues that I found at Public Storage. Jim, the man in the office, was extremely considerate and took care of the lock return immediately for me applying the credit to my next bill without any extra effort on my part. Double thumbs up!
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June 2023 by Brittany Goodson
Jim was incredible. Super patient and friendly. Showed me different units so I could be sure I was getting the size I needed. Very easy rental process and fair pricing for what you are getting. Even walked me up to my unit and got me situated with my lock and keys so I knew where it was and how everything worked. Very happy with my choice to go with Life Storage. Thank you Jim!!
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June 2023 by Jolea Quintana
We have been customers for approx 2 months at the Higley and Ray location. Kudos to Jim who is so helpful. He is very polite and knowledgeable. He is definitely an asset to you tem!
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May 2023 by Jace Flake
I had a 10'x15' unit here for 2 years, the facility is always clean and staff is extremely helpful and kind. I just moved into a smaller unit and Jim made sure my new unit was right next to my old one so I didn't have move to far; he also made the transition very smooth and helped me save some money!Excellent place to store your possessions!!
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April 2023 by I Do Rentals
Absolutely loved working with Jim! He was so kind and helpful! He made my day a lot less stressful!! Highly recommend!