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April 2024 by Abbie Valadez
So much lacks. Things are always broken, it’s not clean, half of the front desk are rude when you come in, people (including workers) steal EVERYTHING from wallets and bags to swimsuits and water bottles. The dues go up every other month even though there are less amenities and open hour and less classes offered then ever. I was grandfathered in from 13 years ago and then maybe 9 years ago the manager at the time cancelled my membership and started me on a new one so he could get more credits but my price went up and no one would help. All in all, it sucks that this is the only gym in the area with certain amenities, but the people who work there, the people who go there, everything just sucks. I would give no stars, but you can’t, so my 1 star goes to the dance instructors- McKenna Sharon and Christina are the ONLY reason my family still goes. They need a raise.
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April 2024 by Riley Quinlan
This review is not about the facility. One of the lifetime employees here was dishonest.My wife's car was hit by one of the employees here in the parking lot a few months ago. It was during his work time and he immediately apologized and gave his insurance information to my wife. He was trying to offer cash but my wife turned it down.However, later on he lied to the insurance company and gave false statement and tried to turn the liability back on my wife.We reported this accident to both Lifetime and the Gilbert police, and lifetime admitted they have the video footage of the accident but was unable to provide to us.I know lifetime is not legally required to help us, but we are still very disappointed at the management's decision, as they decided to cover this employee instead of facing the truth.
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March 2024 by Bert -
The Personal Training Dept in the past 6 months or so has made a substantial improvement:) If your in the need of a Personal Trainer/ Health Advocate or even if you think you don’t. Ask for Fallon H the BEST in the business?
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March 2024 by Joseph Sturman
OVERPRICED
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March 2024 by Ryan Relken
Works great for me and my family. Working out and the pool! Great staff!
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March 2024 by Ronald Lloyd
I have been a member of lifetime for 5+ years and have been generally happy there.Today however, I was informed that I was welcome only during limited hours- basically the hours most convenient for them. This is because my membership is paid for by Silver Slippers , Medicare, therefore making me a second class member. If Lifetime doesn't want me they should discontinue their agreement with Medicare .Ron Lloyd Gilbert Az
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March 2024 by John Maloney
Increasing pricing frequently, dress code is out the window and don't ever try to pay with cash. They'll look at you with their grade school math skills like you're crazy. They've gone cashless. So insane you have a cafe that doesn't accept cash for $5-$10 items
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March 2024 by Kimberly Ramirez
My favorite class this gym offered that was full and you got the best cardio workout was HIIT. I'm not sure why they would remove it because it was the only class that would be full. After the new year they removed it. They had the class 3x out of the week and on Saturday's. I wish they could bring it back. The classes that they offer are not the same and the cardio is not as effective. I hope management reads this and brings it back a lot of us are disappointed. The Gilbert location offers it 4x out the week I hope they get with the system.
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March 2024 by Skyler Smith
Man, I love this Lifetime! Only because of my guy Danny, who works at life Café! He does such a wonderful job, every day he provides exceptional service, and always has a smile on his face. I’m truly grateful for the amount of care he has for Each member. Thank you Dani for being so awesome!??
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January 2024 by Spencer Mitchell
This is a high quality gym with all the amenities you could ask for: pool, sauna, classes, trainers, weights, cardio, spa, basketball, locker rooms, rock climbing wall, basketball, pickleball, and more! The tradeoff is a high monthly membership fee and very packed at peak times, with occasional closures due to maintenance and upgrades.
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January 2024 by Leia Wilson
This is where you go for an upscale gym experience. You will have access to elite equipment, trainers, and classes. There are indoor and outdoor swimming pools and fully equipped locker rooms. The kids club is fun for all ages, but always packed. The cafe has good food, and I have yet to use spa services, but i will make the assumption that they are clean and elite just like the rest of the club.
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October 2023 by Peggy Sue Aschwanden
I’m giving this gym 4 stars because of the cell phones in the sauna. The phone junkies at this gym are so obnoxious. Sometimes there are four or five people in there with there phones and someone always has the sound on. Other lifetimes always have big signs on the door - no cell phones allowed in sauna. Not a tiny rule in small print that no one reads. The sauna is a peaceful space for relaxation, meditation, stretching, releasing stress and self-reflection. Management is slacking on this and 100% at fault. Otherwise the people that work at this gym are all five stars and the facility has everything I need!
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October 2023 by Alan Miller
Been a member at Lifetime for years, however I will be finding alternatives for my daily workouts now. Literally half the gym is "reserved" around the clock for classes. All of the good equipment is reserved for classes. I've been using the same treadmill at the same time daily for over a year. Today I was interrupted and told to move because one of the 3 people a class, in an area of 30 treadmills was embarrassed other people could look at them. I told them that I would be happy to use another machine in the future but I was going to finish my workout. They told me that if I didn't move that they would call the cops and trespass me, so I decided it's time to find another gym. You have a massive area with 10% occupancy at 0500 and no one else can use any of the equipment. If you are a member your only option is to work out on the legacy cardio equipment, weight lifting area only has one of each (very limited selection) machine. Even at 0500 you're waiting for weight lifting equipment because they installed 20 squat racks for classes. If you are going to lifetime for classes, great. But if you just want to workout, find somewhere else!
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September 2023 by Cassidy Crocker
Very disappointed as I have been a member of this gym for over a year. In the duration of that time the gym has been under construction for more than half of the last year. This construction has involved plastic construction walls being made in the main gym / cardio area, sauna being closed for extended periods multiple times, and closure of the basketball area for months due to renovations. During my time here I feel that I have never had access to the promised amenities. Yet I have been patient for an entire year not complaining once.This gym is also packed with people a majority of the time.I was stunned to get an email stating that my rates will be RAISED monthly when this gym has not provided their members with the promised amenities for an extended period.I’ve also noticed management change multiple times in the last year. Unfortunately will need to look for a new gym. I’ve heard more than great things about other local facilities.
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August 2023 by KiraInspire
This gym has gone downhill. Indoor pool was closed off and on in the winter and not heated properly and then again all summer indoor pools closed for updated which should take weeks not over 3 months and still closed in to fall. I only go to this gym for the pool. Paying membership for nothing. Outside pool is hot, congested with too many people, and dirty. Asked to talk to manager multiple times and no one returns your call or emails. Very poor management and customer service. They don’t care about their members. I have gone her 15 years and the last few years it has gotten worse and worse. I would think twice about joining esp if you are a swimmer esp. with long term inconsistent access to the pools that doesn’t seem to change. If you do swim outside good luck getting a lane with their swim team and swim classes. If you are in a lane and they need it they kick you out of the lane. Their classes are priority over your membership. Money driven not customer service driven. I usually don’t leave bad reviews but this year has been so bad I thought I should share with others. They have had pool repairs in the past but non the lasted over 4 months. Tempe gym doesn't have these issues. Unfortunately that gym would take extra 75 min travel time to get to for me which is not possible in my schedule. Real bummer the Gilbert gym is not what it used to be.
