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January 2024 by Delphine Tocchini
Great store for all your home needs .
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January 2024 by Melissa Sansing
I was very disappointed to learn that *this location* does not price match other retailers; they only price match other Lowes stores. Here's what happened:The item in question was vinegar. Its regular price at Walmart is $18.47, and at Lowes is $21.98. It was available and in stock at the Wal-Mart just down the street from this Lowes (it was also available for shipping from Wal-Mart). In the interest of time, I elected to make my trip a one-stop shop and just go to Lowes (since they price match, I wouldn't even need to go to 2 stores... yay). I told the cashier I needed them to price match, and they had their "manager" come over to process the price change. The manager looked at the Wal-Mart product page I had pulled up on my phone and informed me that they do not price match other retailers. She was perfectly pleasant and handed my phone back. I explained that I must have misunderstood the price match policy listed on their website and read it to her. She was apologetic and clarified that price matching is at the discretion of each store, and *their store manager* does not allow price matching from other retailers. Bummer, but it is what it is. This isn't my normal Lowes, and even though the staff was nice enough, I will likely avoid this location due to the store manager's policy.
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January 2024 by Rene Moraga
Walking in, got help every step of way .Even got bag up too, now have go back to return mislanes pice lol. Walkout products like own place. My apologies
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January 2024 by Mr Mookie
Classic suburban neighborhood hardware mega store.
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January 2024 by Fuck Y.
I had a door stop at my home that I purchased from Lowe's roughly 4 or 5 months ago. It failed on a door that's barely used. I took it back to Lowe's to exchange it for a new one and they wouldn't exchange it. They have a 90 day policy on a part that should last decades. What a joke, looks like I will be taking my business to Home Depot from here on out.
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January 2024 by Fumasu T
Hardware store. Not much to it.
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January 2024 by Keith Rieland
Good service, organized store, pleasant atmosphere.
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January 2024 by Michael Dick
Nice store, good selection, clean and great service!
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January 2024 by Scott Hoagland
I go here all the time. The staff are always friendly, helpful, and knowledgeable.
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December 2023 by Corinna L.
I've been going to this store for years and have always been thoroughly impressed by how friendly and helpful the people that work there are. I was very late with my Christmas preparations, but a wonderful employee named Karen put in a lot of extra effort to help me find what I needed. There have been many others like her there who have also been absolutely great. Aside from that, I like that they have an enormous inventory along with a nice selection of clearance items where I've picked up some solid bargains.
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December 2023 by ts folk
I'm specifically writing to thank Christian and Jim (I believe that was his name) who went way beyond the extra mile to help me find an odd part for my evaporative cooler. For the record, this was a few weeks ago. They had to take down a pallet full of tubs, each wrapped in cellophane, and go through each one. They found it in the last tub. Actually unreal that they did that for me. Thank you to Lowe's as well, as you guys were the only place stocking these parts at all.
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November 2023 by Keith Lockard
I usually don’t leave reviews, but I was rather tantalized by a wonderful interaction I had with a young lad named, ‘Caspian.’ I have recently moved out into a new home, and I purchased some hanging pot holders. Due to a rather flimsy roof, I needed a creative and safe way to hang those suckers! Caspian very kindly pointed me in the direction of a swag hook tool kit in order to successfully hang my green little friends. Very glad that you guys got him out the lot attendant life. LOL! Thank you very much Caspian! Keep this guy around! Super chill!
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November 2023 by Gail Wais
Dealing with them has been a nightmare! Take your business to the competitor if you want hassle free large ticket installations. We dealt with Mark in cabinetry. All ok when we first met but things went downhill. Seemed he wasn’t available when it came time to order for bathroom and kitchen cabinets in August. We finally connected and ordered cabinets on September 1st. We were told that bathroom cabinets would probably be a couple of weeks out but that kitchen cabinets would most likely be October. It’s now November. We’ve had the bathroom cabinets for two weeks now (self install on bath cabinets) yet still waiting for a resolution about a damaged cabinet - preventing us from installing it. Plus three boxes of doors and paneling were delivered - that weren’t ordered - with no resolution and no communication. Since he ordered the wrong cabinet style (yet another long story), installers will eventually change cabinet drawers/doors. As of today, November 9th, we’ve had two different delivery dates given to us where we’ve stayed home for the delivery of the kitchen cabinets and no deliveries were made. Amazingly Mark is on “vacation” again without cell or internet service, but will get back to us next week (ha!) with a resolution. We had a great experience at the “orange” box store previously with cabinets. I suggest you take your business there.Edit: Reached out to customer care as recommended, yet still no resolution. Haven’t heard from Lowe’s what’s going to be done about the damaged cabinet, so our project is on hold and unable to complete our floor and wall tile without resolution. When Mark re-ordered the cabinets (a month after our original order), he ordered wrong style doors. We were told correct doors/drawer fronts would be ordered. As of today, no reorder and no resolution to damaged cabinet. Also no resolution to extra parts that arrived with that order. Did we pay for them? Has this become an issue to send to the credit card company for resolution? Use Lowe’s at your own peril.
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November 2023 by Pete Hattasch
The ad expired the prior day but the manager made an exception and gave us the discount. Way to go Gilbert AZ Lowes!!!
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October 2023 by Times Enemy
Lowe's is a great place to shop, during the morning and main business hours. After 5-6pm staffing is limited. I am not a fan of self-checkout. For a large chain, they are doing far better than their orange competitor. Lowe's tend to be cleaner and have higher quality goods available. Will probably be frequenting smaller chains for a more personal experience during all open hours.
