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November 2023 by Nicole Courtney
Best LuluLemon experience I've ever had! I've shopped at various locations in the valley and this was by far the best. I was coming in to do a gift exchange, and figured I might not get great service since I wouldn't be spending money that day (just exchanging). To the contrary, a really helpful employee helped me right away with lots of good recommendations on different clothes I might like instead, and showed me the same products I was looking to exchange for a different size. The cashiers and person at the dressing room were all very helpful too. Honestly I was treated better here on a day I wasn't spending any money than any other location/experience I've had with Lulu in the past elsewhere.
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November 2023 by joy muir
The Store in Gilbert Arizona was quite a disappointment. Upon first going I had a great customer service. They offer free hemming for pants so I bought 3 pair. As you know, lululemon is not cheap so when I went to pick up my pants, they were hemmed nicely, but wadded them up in a bag. So now my new pants are nice and wrinkly before I have even worn them. I think if they’re going to charge those prices- Maybe their customer service should be better and their employees should show some common sense and courtesy but maybe this is how they do their clothes because they’re young immature people who have no respect for others or their things. I won’t be back to that store. This happened October 28 and the girl who is by the dressing room with the blonde hair who is tall very rude and snappish. She should have a lesson and customer service.
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November 2023 by Taura Hart
Whatever guy attempted to answer the phone today should really be trained on proper phone etiquette and basic customer service. The brief hello followed by conversations with the customer inside the store was not only unprofessional but very rude. Nothing about this conversation was pleasant other than hearing my order was ready for pickup. However next time I think I’ll pay for shipping.
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November 2023 by Christine von Schlieder
I went to lululemon for the first time today and the staff was very helpful! The employees in the dressing room were great in giving me advice on the right leggings and sizing. They are the most comfortable leggings I’ve ever purchased!
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August 2023 by Brandon Cruz
Allison is amazing! She helped us to a quality exchange and was super nice!
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June 2023 by Briggs Farmer
Great customer service, attentive but not pushy reps. Quality gear but still over priced compared to similar quality gym gear from Doyoueven, Alphalete, etc. Worth checking out though.
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June 2023 by blazin with James
Don't shop here they fire employees for trying stop shoplifters ?
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June 2023 by Miki_loves_navi
VICTORIA IS AMAZING!! Please give her a raise or promo. I had gone there last week and was ignored by the dressing room by 2 girls. One was folding leggings and the other was just walking around. Until a line formed they still ignored us…Today I come in (wed) and a blonde girl opened the door for me, 2 guys said hello and waved, etc. Completely different staff and atmosphere. I didn’t want to come back but my mind has changed.
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May 2023 by James
Don't shop here they fire employees for trying stop shoplifters ?
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May 2023 by Devin
Dropped in here for the first time this week and had a good experience overall. The girl who was managing the dressing rooms was helpful and professional. The store was quite busy so there was a bit of a wait to check out, but nothing egregious. The guy working the register was friendly and working hard to get folks checked out quickly. I would shop here again.
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May 2023 by Mikkayla
VICTORIA IS AMAZING!! Please give her a raise or promo. I had gone there last week and was ignored by the dressing room by 2 girls. One was folding leggings and the other was just walking around. Until a line formed they still ignored us…Today I come in (wed) and a blonde girl opened the door for me, 2 guys said hello and waved, etc. Completely different staff and atmosphere. I didn’t want to come back but my mind has changed.
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May 2023 by Kayla Brown
LOVE this location!!! I wish I would’ve gotten this guys name but he was blonde and SUPER nice and helpful!! There was a sports bra that I really wanted but they didn’t have my size unfortunately and the guy said he could order it online for me and I was hesitant at first bc I’m super impatient and hate waiting lol but he assured me that it would get to my house in 3days or less and it’s coming tomorrow! While he was ordering it for me we had great conversation we were laughing and I was telling him about my messed up phone and he was just super friendly and it was a great interaction he really made my day!
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May 2023 by Rebecca Shentu
*update the map*!!!! it’s now across from Apple.Great selection of clothing and excellent customer service:)
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April 2023 by Brittiny Frederick
Wish H&M was at San Tan! Maps is not updated and Lululemon it’s just not the same when you’re looking for kids summer outfits.
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January 2023 by Alex B
2 days before Christmas they have a line snaking around the store, and only have 2 registers running. Slower service is expected around the holidays, but a 90 minute wait to checkout is ridiculous.Come on guys, literally every other store is able to staff and plan for the holiday rush better than this.
