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November 2023 by Siby James
Nick was very friendly and knowledgeable. He answered all my questions and helped me to choose the right mattress for me. Also give me a good deal. Way to go nick and all the very best!
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November 2023 by Sara I.
We had a great experience when buying our mattress. We were given lots of helpful information and pointed in the right directions for our price points. We ended up going with a higher end mattress in the store on our own because we fell in love with it and the salesman was extremely helpful. Overall great experience!
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November 2023 by Paige Messang
Quick & easy!! Told Ronald that I needed a mattress for a guest house & how much I wanted to spend. I loved the fact he didn’t try to get me to spend more than I wanted for a bed that will not be used all the time, yet I got a good quality name brand mattress. Would definitely recommend to anyone needing a new bed.
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September 2023 by Kurt Kettler
Had a great experience buying a Beautyrest Black mattress at Mattress Firm from Ron at the SanTan Village location. He was extremely helpful and filled us in on all of the attributes of the mattresses that we were looking at. We ended up getting a great price on the mattress and the adjustable base. We will definitely be going back to buy other mattresses for our family from Ron.
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August 2023 by Carlos Enriquez
Overall great experience with Sam. He did a great job explaining all the mattresses, and what the deals were. Listened to all my questions and was very helpful. Highly recommend working with Sam when you are looking for a mattress.
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August 2023 by Kathi Fees
From the minute I walked in the door I was greeted by Andrew. He was so helpful and listed to everything I was requesting. Rather than pressure, he guided me and explained each mattress that I was interested in. I’m 75 years old and he treated me with the upmost respect. This young man deserves some credit for making me a buying customer. Give him a raise!
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August 2023 by Tony Prestigiacomo
Very friendly and knowledgeable. Gave us the best deal he could and the shopping experience was excellent. Highly recommend this store.
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August 2023 by Destiny F.
Such an asshole man at the front desk. Me and my boyfriend, who are both young adults, JUST BARELY walked in at 2:15 Friday August 11, and with no greeting and not even a hi, we were yelled at by the man working the front desk (who was looking at his phone). "What are you guys doing in here?" I told him we were just looking around, waiting for a friend and that we just so happened to be in the market for a mattress. We were met with him interrupting us and said "don't bullshit me." WTF?! Just because we look young doesn't mean we're here to loiter and ruin your shitty business. No wonder no one comes to this place. Someone better give that man a stern talking to or an ass whooping, because that is NOT how to talk to A CUSTOMER, EVEN IF WE AREN'T BUYING!!
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July 2023 by Jason Nelson
Brandon was an amazing Sleep specialist. We went to three places before visiting him at Mattress Firm and were not satisfied with the customer service. We only bought at Mattress Firm because Brandon was not push and very knowledgeable. We even went to the Tempur Pedic outlet and chose to buy a Tempur Pedic from Matress Firm because we liked Brandon so much!! Thank you Brandon
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July 2023 by joyce glines
Very good experience buying the mattress. I love it. Sales person helpful and made the experience pleasant. Will highly recommend Mattress Firm.
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June 2023 by Tom LaVanne
This mattress will replace my daughter’s old mattress so it was important that she find one she thinks is comfortable. Joyce took time to help her select a mattress to be delivered to California. I called Joyce who helped me complete the order and schedule delivery. Took less than 30 minutes and will be delivered before the end of the week.
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June 2023 by Chris Rebollido
I have bought several mattresses through Mattress Firm and it is always a pleasant experience for what is a rather mundane adulting type of chore. The staff is friendly, and recently I was helped by Cris who was very knowledgeable and took the time to talk out the best choices for me and the family. Thanks!
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June 2023 by Dean Wood
Great service in store and delivery. Great products. Love our new bed!!
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April 2023 by Ken Gratteri
Thoroughly enjoyable experience. We were in an out in a hurry, he was knowledgeable and entertaining. Definitely would try the mattress firm when your mattress shopping.
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March 2023 by Heather Cabral
Lawrence (Larry) was personable, professional, and relatable. He made me feel like I was being looked after by my own father. Best experience so far in a Mattress Firm and we were in a few years ago for mattresses for our children.
