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March 2024 by Lamia I.
Emily was very nice, professional, efficient and very helpful. She went out of her way to change my key batteries and even gave me a spare one. She is very polite and respectful and at the same time friendly and sweet. It was a pleasant experience overall
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March 2024 by Tara T.
I was interested in one of their vehicles until I Googled the VIN and found that it had been in two accidents even though the carfax didn't mention it. The previous owner posted the VIN and its history so I was able to figure this out. Google the VIN and MBWorld. This dealer seems to want to hide the history of the used vehicles listed as CPOs. I think I'll go elsewhere. VIN 55SWF8DB9LU327780 MB GILBERT AZ CPO.
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March 2024 by Kaleb K.
Emily was very kind and helpful with my vehicles service. Communication was slower than expected.
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March 2024 by Hilda O.
Emily thank you for making the impossible possible. Upon my arrival you politely greeted me, made me feel welcomed, and ready to help, making the first encounter remarkable. Your service exceeded my expectations. Thank you Emily, and please extend my regards to the service men that worked on my vehicle. I've been a Mercedes customer for many years. The quality of this experience is the reason why I continue to renew my lease, encountering representatives like Emily is refreshing. Your service was top notch to say the least.
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March 2024 by Ken G.
We had such a great experience at MBZ of Gilbert buying our 2023 GLC 300 that we went back two weeks later and bought a 2021 C 300! This dealership is first-class all the way: friendly, great selection, no pressure and a sincere appreciation for their customers (really good coffee, too!). We want to give special thanks to Sales Advisor DeAndre White - super knowledgeable about Mercedes vehicles, easy to contact, immediately responsive, and a super-nice guy to top it all off!!! He answered all of our questions, even the silly ones, and we could not be happier with our vehicle purchases! I emphatically recommend Mercedes-Benz of Gilbert and DeAndre if you are looking for quality new or used vehicles, and if you want to actually enjoy the buying process!
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March 2024 by Ali Vitara
Thank you very much Christian Gresens for your helping me to get my new car, you made the process so easy and fast which I haven’t experience that with other salesmen that I’ve met in my entire life. You provided me a best customer service also you were so friendly and helpful. Thank you again and thanks to Chris in finance department for the great deal he got me and recommendations that he suggested to me. god bless you guys
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March 2024 by James Herman
Christian and Colton went over and above typical salesmen to get me the vehicle I wanted.
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March 2024 by Tom Kusian
Had really nice experience and would highly recommend this dealership!
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March 2024 by Pete Sokolovic
Ed Franzen is the absolute best person to work with. I’ve purchased several AMG cars from Ed and every time he continues to amaze me. Professional, Responsive, and an overall great person. I highly recommend you request to work with Ed if purchasing a vehicle!
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March 2024 by Marlena Ramos
Jay Jack was simply awesome ? . We got there without an appointment and he helped us out right away. He made the process so smooth and easy. Would recommend him 10/10 .
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March 2024 by Colleen Smith
Colton was great to work with, made an out of state purchase easy. And I love the car - everything he promised!
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March 2024 by Ron Borden
Great experience from start to finish purchasing a used Mercedes Benz. Christian was knowledgeable, straightforward, and professional. The Finance Manager was also no-nonsense and a pleasure to interact with. The Service Manager followed up with me promptly regarding a request. This is a first-rate organization. I’ve never visited a dealership with such an impressive inventory of new and used vehicles. No wonder they sell more cars than any other Mercedes Benz dealership in AZ or in the US.
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March 2024 by Carl
As quick and painless as buying a new car can be. Robbie was a pleasure to work with! Well worth the drive from North Scottsdale.
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March 2024 by David Tunkl
Ed and team were amazing and professional. The deal went down flawlessly. They were over the top helpful!
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March 2024 by Jesse Mares (Jesse)
Took my Mercedes for Service and first Service Rep was rude and started talking like I had to fix and pay for everything needed for my GLB at that moment and not wait.I cannot believe the incompetence that I've dealt with when trying to get my car serviced here. EXTREMELY RUDE! I did not like his tone when explaining and not selling but forcing to get changes needed. Will not come here again.