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October 2023 by Rick
Very accommodating, nice and professional. I death with Zak and he was great, got me all setup to start guitar lessons
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September 2023 by Antonio Salce
This music and arts location is great! The staff is very knowledgeable, they are friendly, and their in store selection for most common instruments is fairly good! Most of the things here will be of the beginner variety, with some intermediate level instruments for advancing musicians.They have accessories, cases, and essentials here for most any instrument. They also have a good selection of popular sheet music and learning books, plus the ever popular and often used Real Book.Be informed however, they do not sell paints, brushes, canvas, or anything else related to the visual art medium. The arts here are all of the sonic varieties.
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September 2023 by Prashanth M
They keep trying to charge me every month for a guitar I never received. I filed multiple disputes with my credit card and won. Still they keep trying to charge me. Their customer service is unreachable yet they keep sending notices, asking me to pay for something they didn't deliver. Fraudulent business. I'm leaving this review with the hope that someone would reach out from customer service or management.
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July 2023 by Tovia M
We returned an instrument in April 2020. In person was told face to face our contract was over paid in full once we paid final payment there in store which we did. Haven’t heard from them in over 3 years. No address or number change. Today I received a call requesting a payment. I told them it is a mistake just to be told no and I need to pay it. If I have a problem I can go to the store. Why so I can pay the “final payment” again to be told to my face again that everything is zeroed and no payments are due and every three years have to pay the final payment until I die? What the heck sort of business is this. I would not go through this company again for my children’s rentals. So weird.
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July 2023 by Jax R.
I rented a trumpet from this place and right as i took it out of the case it was damaged do not recommend
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June 2023 by Shannon Exley
Staff was very helpful and they had a great selection for such a tiny shop. We'll definitely be back.
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April 2023 by Melissa Cox-Pasqua
Great instructions and vibe. Ask for Tori!
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March 2023 by doren Cowger
They have it all! High end instruments! Guitars and amps too! I went in hoping for some strings and some advice and got a new favorite place to shop. The person helping me not only recommended and amazing set of Ernie Ball nickel strings, he also explained why they were a great choice for me. He was also able to provide me with some amazing care tips and even recommended a great guitar neck oil. I didn't even know you should oil your neck! Very very happy customer. If it makes music and you need it, they can get it.
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March 2023 by John McLeod
Wonderful visit. My kind of music store…great atmosphere…I felt at home. After playing a couple acoustic guitars, I bought one. It was the easiest and most comfortable purchase ever.
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March 2023 by Sankar A
Like this place, visited for violin string replacement that was not even purchased at this store. String was replaced free of cost with in 5 minutes.
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February 2023 by David Rona
I teach guitar and bass here so I love it. Honest people and good prices
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January 2023 by Timothy Ahlman
Amazing, friendly, and helpful staff, dedicated too. Nice instruments and equipment, good prices
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December 2022 by Edward Lesaca
Super friendly, helpful, and knowledgeable staff. Great selection and variety of items at prices cheaper than the major music stores. I went in to get bari sax reeds for my nephew but their prices was so great that I also got him a tuner/metronome and bell storage bag for his Christmas presents.
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November 2022 by Roxanne R.
Everyone is always so friendly. My daughter attends lessons and her instructor is always flexible and nice
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September 2022 by Mark D Larimore
I come and park on the south end the last four times. There has not been any carts to take into the store on that end. I let management know four different times. I am an ADA customer. Nothing ever happens. The management doesn't care about their customer. Service with stock is really bad now at this store. I will not be back shopping at this store. I've been coming to the store since 2008.
