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November 2023 by Ian Rockfern
I have only good things to say about Network Automotive. Been going to them exclusively since 2018, even after moving 45 mins away. Their pricing isn't always the most competitive on some jobs, but they don't oversell and their service is unparalleled in the valley. They stand behind their work and I've never once had the feeling that I was being "sold" on anything that wasn't needed. Cody, at the Gilbert location, is a pleasure to work with and always takes care of my vehicles. Hands down recommend if quality work and service is important to you.
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October 2023 by Davan ryan
Absolutely do not recommend this shop. Took my corvette z06 in for an alignment. They then decided to take the car for a joyride before anything was done.After confronting Cody, the guy in the front office, that I was not happy my car just left for a joyride his response was absurd. They refused to work on the car.The other employee in the office, Chris, then decided to start threatening me as the customer over my concern.Saying in quote “I’m off at 5:05pm. Come see me.”I would highly advise staying away from this extremely hostile shop and going to a more professional caring shop.
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October 2023 by Cathy Anzures
On October 13, 2023 I called Network Automotive in Gilbert and spoke to the manager Chris. I asked him a few questions and he immediately got me in the next day October 14th. We’ve been having some issues with the door locks, brakes, and a few other things. Chris and his crew looked everything over and provided a very detailed estimate.Told him I’d look it over and get back to him. It was decided that we’d get the door locks done first due to safety concerns.Called Chris back on October 18th and he ordered the parts, set me up with an appointment for the following day. Dropped it off at 8:30am and the work was completed by 2:30pm (same day). So impressed with this business and the professional and excellent service provided. The even offer their own automotive club card (for purchase).How could I not purchase it!!! I found my new automotive repair place. Thank you, Chris & crew!!!
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October 2023 by Richard TS
Awesome! I was referred by a family member. Spoke well of Network Automotive Service and mentioned how great work they do. My truck needed alignment work. Steering wheel adjusted. Professional from start to finish. I recommend Network Automotive. Great job!
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October 2023 by Suzanne Goodale
As someone who doesn’t know much about cards, I went to Network Automotive for a second opinion on if my break pads needed to be replaced. They were incredibly thorough in their look over of my car and helped make me feel confident in the work they did on my car. I will happily continue to go back to Network Automotive for all my car troubles I may have in the futureService: Auto maintenance
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October 2023 by Richard Desylvester
The car dealer service dept. recommended an alignment. When Network checked it out they saw no need for alignment and charged me $0 for the inspection. Cody and his crew were great! Thank you! Rick/Gilbert
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October 2023 by Taushalee Hope
While their servicing my vehicle for the check engine lite, they will take it for smog. They are working hard and to fault of their own its taking longer than expected. My vehicle is over 25 yrs old.,Dwaine was more than 120% kind and did more for me than he had, too. The one part I needed was VERY difficult to find, and he found it. It's a fun experience working with him. He's 100 kind, and his service 120% fabulous. Best PR service I've had in years. THANK YOU, DWAINE :) I recommend the shop. I can only tackle one issue at a time because my dollars are stretched thin, and they're very understanding about my situation. Good service, and agine THANK YOU DWAINE :)
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October 2023 by Nickie F.
I took my car because I thought it needed an alignment and after inspection it did not. Thomas was more than helpful and explained to me what they found. After a not so great experience previously at another shop, it was a breath of fresh air to have some one be honest about routine maintenance on a car because it can get expensive. I will definitely take my car back when it does need work! Thomas is awesome!
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August 2023 by Marlito De Assis Moreira
I recently purchased a new Set of Tires for my car at Costco and I was told that I would need a wheel Alignment due to how bad my tires looked to them. I did not question this idea since my vehicle is a 2016 and I bought it in 2020 in mint condition It has never had a Wheel alignment service done before.I knew that It would not be cheap and that I probably did need the service done in 2023. I found this place through a friend who had mentioned to me that they had given her excellent customer care service. which is kinda rare these days being that everyone has something to complain about, everyone hates their job, and make just wanna rant about nonsense over petty stuff.I decided to visit this place and I spoke to Cody, I am sorry if I misspelled your name, I also spoke to someone by phone before who confused me (no names) but Cody told me that they can take a look at my vehicle's wheel alignment results. I figured I would end up getting the service done so why even bother with the test? They Tested it out and my car is fine. This was a surprise as other places had told me I DEFINITELY needed a wheel alignment, typically $150-$200 depending on which place you are dealing with.I wanted to leave this review and say Thank you so much for the Great Service. I will always come back to your place for car-related repairs or services. I was impressed by the level of Customer service given and honesty.Thank you!!Service: Wheel alignment
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August 2023 by Dustin Cocco
I had my a/c serviced here in March. As soon as outside temps topped 110 degrees in July, the a/c stopped working completely, and reverted back to how it was operating before I brought the car in. I called them to ask about my options, and they told me I'd need to pay full price for more service because "we check (x) lines, but we don't check (x) lines". I don't have endless amounts of money to keep bringing my car in for service. They had the opportunity to do it right the first time, and failed. They also had the chance to stand by their recent work, and failed. I'm extremely disappointed.
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August 2023 by Steven Young
We bought tires for our Jeep and wanted to get an alignment before we started to drive it regularly. Network Automotive got us in first thing on Saturday to perform an alignment. The service advisor let us know every thing was in specification and no adjustments were needed. We were surprised they did not charge us for the service. I will becoming back whenever I need work done on my vehicle.Service: Wheel alignment
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August 2023 by Ralph Destrini
I want to thank those guys for doing a great job on my old Toyota truck. It drives like new. They have my business from here on . I’m bringing my other truck in next week. Thanks again guys.Ralph Destrini
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July 2023 by Jerry Judkins
Making an appointment was easy and the next day. Chris, the service manager took care of me. He kept me informed of the progress of the wheel alignment. The service was done in a timely manner and the cost was reasonable. I will go back for any other service for my vehicles.Service: Wheel alignment
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July 2023 by Frank & Brenda Mancuso
Network Automotive has been amazing to work with. They are very kind, professional, and competitive with their pricing. They will do anything they can to help best understand and meet your needs. I would personally like to give a shout out to Chris N., the Service Manager at the Gilbert location. Chris has always gone above and beyond to be professional and kind. Just an all around great representation of Network Automotive. Because of Chris, and his team, I will most definitely be working with Network for my vehicle’s future services. Thank you for great experiences all around.Services: Steering & suspension repair
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June 2023 by Marc Ryan H.
This place is nothing but an upsell factory. Don't take your car here if you need any warranty work done because they Will try to sell you on over $1k worth unnecessary things. You can't trust them and there are so many other reliable, trustworthy mechanics than this shop... like go to jiffy lube before these guys!Update (07/03/2023)The response from them below is simply a canned response or a highly unrelated one as they think they are trying to guess which customer I was but have it completely wrong. I don't blame them for trying but they've just compounded insult to injury. They don't know that I simply needed warranty work done on my car and they tried to upsell spark plugs and wires ... then tried to tell me my battery was dead. Again, don't trust these guys and don't take your car here for anything. Period.
