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September 2023 by Richard S.
So I don't do this much but man was it a mistake to bring my truck to this place. Only had check engine light on. First call was around 6k in repairs without even the check engine light issue looked into. By the next day another 1300 in repairs for a sensors which I got done on-top of leaking transmission line. But when I picked up my truck my battery was completely dead and they were like it arrived like that. The transmission line installed was loose and leaked all over my drive way and garage. Also switch to adjust driver back to my back seat was broken. With the front desk guy saying it was not us it was like that already which it's out of there hands because nobody fessed up and said the actually broke it. Well I've had my truck since 2008. It is old but me and the wife drive her everyday and would have known if it was broken right?Looking at the switch further when I got home they must have broke it and popped in back on upside down. No other way can this part be put in other wise. So if you want to get ripped off and leave with more repairs than you came with Come to this wonderful place good luck and beware of the work they do on your vehicle. I will never bring my vehicle back to this place.
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September 2023 by Renae R.
Excellent service. Very thorough and conscientious. They stand behind their work. Had my air conditioner fixed and an oil change.
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September 2023 by Mr DONINATOR
Convenient, Friendly, and willing to work. I didn't bother asking prices, they delivered below regional standard on time as a walk in with no time restraints. Let them do their job in their time. Price was very reasonable. Service was on point. Highly recommend.Service: Oil change
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July 2023 by Kris P.
Expensive. Kept vehicle for a long time. Issue unresolved when vehicle returned, with no recommendations on how to correct the situation- did not even mention that their "work" made NO difference in vehicle performance. None whatsoever. Hmmmm? We just threw $1400 bucks into the wind...
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July 2023 by Bren Williams
Oasis Auto Center has been servicing my vehicles for about 10 years now. I have found them to be reliable and honest. They're not always great about calling you with updates, but they do a good job on the car. I'm happy with them and will continue to use them.
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July 2023 by Kris Saquilan
Expensive. Kept vehicle for a long time. Issue unresolved when vehicle returned, with no recommendations on how to correct the situation- did not even mention that their "work" made NO difference in vehicle performance. None whatsoever. Hmmmm? We just threw $1400 bucks into the wind...
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June 2023 by C. Enfinger
Great professional service + affordable pricing and clean environment! For the second time in as many months, I brought my vehicle for service at Oasis, thanks to an initial referral from friends. This last time was an emergency, but Abe and his crew were gracious and focused on getting me back on the road, which happened in less than 24 hours! The cost was less than I had been potentially quoted from the major tire/auto service center we usually use. We'll be back here for all of our maintenance and repair in the future.Thanks, Oasis!!Services: General repairs & maintenance
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April 2023 by Mike A.
I took the recommendation of Doetsch offroad to take my Jeep to Oasis to replace my rear main seal and my clutch. After talking with many in the Jeep community, I realize now that I should have taken my Jeep to a shop that actually knows what they are doing.I got the Jeep back for the first of three visits and the check engine light was on, they sent a tech out to clear it in the parking lot, only for it to come back on while driving home. As I drove home, I noticed grease on my interior panels and I also noticed a new clunk while accelerating. Once at home, I ran it to AutoZone and it was a code for the battery temp sensor. Guess what, they never plugged it back in. I completed their work and the code went away.I proceeded to clean up the grease stains on my like new interior panels.I went to sleep and awoke the next morning to a GIANT pile of oil on my driveway (my wife was so happy). Upon inspection, the Jeep now was profusely leaking from the rear main AND the transmission drain plug. I also noticed, instead of unbolting my exhaust, the shop just cut it off and re-welded it (terribly btw).I took the Jeep back for the 50 minute drive and $45 worth of gas. No apology and no communication for 5 days. I had to call multiple times just to check the status; finally to be told it was done. I picked up the Jeep once again; drove home to the same loud clunk that was never present before and to the smell of oil. This time the Jeep was running really bad. I pulled over into a gas station and popped the hood, the emissions control vacuum line was disconnected. Another win for this shop.Get the Jeep home and look underneath, all seems ok except for the additional cuts to my exhaust in another spot. Now my exhaust looks.lioe Frankenstein with some of the worst welds I have ever seen. At this point, I also noticed that 2 of the trans bolts are loose and I fix those as well.I travelled for work and came back about 1 week later. My wife texts me a picture of a nice large pile of oil under the Jeep; yet again, the rear main is leaking. It is also now leaking from the bell housing connection on the trans. I call and get some excuses; the owner (Tony?) Tells me again to bring it down and I express my dissatisfaction - no apology or remorse.Enter the THIRD visit for the same issues. I drop off the Jeep and almost an entire week goes by without hearing from these jokers. I call after 5 days thinking, they surely must be fixing it thoroughly this time, only to be told by Jim that the owner never told him what to do with the Jeep and it has been sitting outside this entire time. Poor Jim did everything he could to reassure me but he had no idea.Jim tells me they will get on it tomorrow morning and I asked to have the owner call me as I am now skated to go out of town. I receive no phone call and finally decide to just pick up the Jeep and take it somewhere else and ask for a refund for the work they could seem to fix.I go to pick up the Jeep and ask for a refund of the work for the rear main seal; the owner reassures me it will be fixed (still no apology). Against my better judgement, I leave it.I finally pick up the Jeep for the last time. All seems good driving home - FINALLY! I get home to a new check engine light. The new light is for an O2 sensor. I check the sensors to find two of them damaged and one of wires burned as the tech removed it and yet again didn't put it back properly. I head again to O'Reilleys and spend the $70 to replace them. More surprises!Not impressed with this shop or the customer service and shame on Doetsch offroad for recommending a shop that can't seem to get it right the first, second or even the third time. If you care about your Jeep, your time and your money, take it elsewhere.
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April 2023 by Martin G.
Only had one experience with them but it was a positive one. My tail light went out and I went in to get it fixed. They were straight up were they said they couldn't promise me how much it would cost just yet since they weren't gonna know if it was simply a light bulb or something to do with the sensor maybe. It was very obvious that I'm a car noob through and through so they could easily taken advantage of me. Instead, they took a look fixed the tail light within 30 minutes and didn't charge me for parts or labor. Granted it was an easy fix at the end but still. If I took my car to the BMW dealership like I normally do I'd still have come out with a $180 for a simple bulb change I'm sure. Will give them another go with the next problem (likely a bigger job) and hope for similar results. Will write a follow up review when the time comes.
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April 2023 by Calin Adam
Tried to pull a fast one on me. I had an Audi A4 at the time. They charged me for 'repairing' the car, but it was never actually repaired. After catching them out, I got a full refund. A warning though, never trust these people.
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April 2023 by Janine Marshall
They were fantastic! It was a Thursday morning when I pulled into a unfamiliar parking lot in the dark and hit a curb straight on pretty hard. It immediately flattened my tire. My husband replaced the tire with a new one and then had to go back to work. I noticed later as I was driving that it was pulling hard to the right and I had a trip planned the next morning. My husband called oasis to see if they could check for damage from hitting the curb. They said bring it in and so I did so after work. They called in about an hour and said the car was fine and that it was pulling because of the new tire. They didn’t charge me a dime, and they rotated the tires! These guys were professional, polite, quick, and generous… Not something you typically find with car repair places. I highly recommend them and I will definitely go back for any repairs in the future.
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March 2023 by Ryan Carrizal
Great shop here ran by honest and knowledgeable people. Would highly recommend to all my friends and family. They take the time to explain everything and they won’t charge absurd prices. Will definitely come back for any other issues I run into with my vehicle.
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March 2023 by Cody Prindel
Jim and the guys at Oasis Auto Center went above and beyond to help me out…. I was having nightmares about a $1,500 repair, turns out it was a quick $50 fix. They were up front and honest me, and did not try to sell me on things I didn’t need. I will 100% recommend them and use them for future work.Service: Oil change
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March 2023 by Andrea Labarge
They were so great. Jim was so helpful. They took my mobile grooming van and had it up and running the next day. It definitely didn't break the bank.
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February 2023 by Summer Wilkins
I have taken a few vehicles to Oasis, and while one situation was unfortunate it was directly fixed by the owner who was extremely professional and empathetic to the situation and has since been a great experience. He won back my trust and will continue to work with them! Great service and pricing.Services: Auto maintenance
