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January 2024 by Nathaniel Clinch
This is the first bank I’ve been to with no tellers. There’s a receptionist that tells you to go to a “Video ATM” where you have to wait to speak to someone remotely via a webcam in a call center. I got what needed to be done but it felt very cold and dystopian. No tellers at a bank???
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November 2023 by David P
Tellers stand around while u deal with a machine...
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September 2023 by AlwaysLovingKelsey
The staff here is always super helpful.
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June 2023 by Rushit Mehta
PLEASE DO NOT GO TO THIS BRANCH. This branch should be close. I am with almost 12 years with PNC and this is the worst branch and customer service I have ever seen. What is the point to keep it open with 4 employees that they can't help anything. Video teller said she can't help and employee said they can't either.
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March 2023 by Tanya Cline
We made an appointment for a Saturday. We showed up and sat for an hour without anyone even acknowledging us. Finally my husband talked to someone. The gentleman seemed so annoyed. He said “you need to make an appointment for that”. My husband said we did. It was for an hour ago. He said “Well he is barely with his first client still. Not sure how long it’ll be.” He was rude. Like he was overworked and it was our fault. Such a waste of our time. And gas!! We ended up leaving. We just wanted to open a savings on top of our checking acct. We decided to move our business to Capital One. So much more convenient. And less fees!!
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March 2023 by Don Kruck
Fantastic Service and People
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March 2022 by David Gilmer
2 days into this merger and nobody can tell me where my money is. Nobody can tell me what the fees on the account are. And nobody notified us that we would have new routing and account numbers. Been with BBVA for 10 years and never had a problem. I don’t even know if our direct deposits are going to post. Neither does the bank. Useless! I have never been this mad before.
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March 2022 by Tom Sam
Very nice people very convenient to transfer money through accounts and withdraws
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March 2022 by Jose
Love the electronic wallet
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March 2022 by Jose Miguel
Excelente service!
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March 2022 by Erica Costilow
They Need a DRIVE THRU ATM!!
