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March 2024 by Sean Tamba
Very helpful
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March 2024 by Thomas Frantz (Tom)
Let's start by saying that I hardly do reviews. I expect a great experience when paying for something; if it isn't great, try to move on and enjoy life.It's hard enough to be a single father in a state where you don't know anyone. Add moving or storing by yourself, and it sucks.First, I've never dealt with a more straightforward process and excellent pricing as I have here. This place is worth the price.What makes this place unique, though, is Natalie! In the deep recesses of a dark storage room came a bright light. I seriously thought it might be an angel or ghost ?. An angel was the correct answer.Natalie ensured I could get set up easily, offered to help, and told me she'd be around if I needed anything. The difference was that it wasn't that usual fake, "I have to do this" kind of thing.She didn't know that I was having a rough day and in those few moments, she completely turned it around.I'm not so annoyed with having to store things now ☺️!
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February 2024 by Andre
I got really good help from Natalie!
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February 2024 by Frank McMaster
I recently had the pleasure of working with Natalie at Public Storage in Gilbert, and I must say, her assistance exceeded all expectations. From the moment I stepped into the facility, Natalie greeted me with a warm smile and a genuine willingness to help.Her knowledge of the storage units available was impressive; she listened attentively to my needs and provided me with several options that perfectly suited my requirements. Natalie patiently answered all of my questions, ensuring I felt confident in my decision.
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January 2024 by Linda Kennedy
Emma was fantastic very informative and professional.
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January 2024 by Francisco Sanchez
I was having a bit of a glitch with the gate opener, but Emma was very helpful and attentive. I would recommend this facility to any friends and family.
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January 2024 by Barry's Leaf
Just moved my stuff into this storage facility. Although the price could be better, I appreciate the personnel. Emma has been very helpful from beginning to the end. Can’t thank her enough for the great customer service she provided
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January 2024 by KrïPtOnIx-__- Gaming
They're very nice up front with you in the beginning. When you sign on, they ask you for a good review right off the bat. Frankly, everything was going well until i hit my 6-month mark. The person in the office claims to let customers know a few months in advance of a price change. But I was just letting know less than 30 days my unit would go up by 40 dollars. I have a friend there as well. i called and asked. im the only one getting my unit jacked up. They got me good. Its now way out of range on a good deal for the size, and based on the other fun reviews about how they handle you wanting to leave, i can see im in for it. Im extremely disappointed. i didn't even go a year before they jacked my price up by almost 50 dollers. I read other reviews that said they claim it's a corporate decision. Well, wouldn't that affect all of the units and not just mine?
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December 2023 by jesus olvera
Loaded up 3 full storages with ease. Emma the office lady was patient and a pleasure to work along side. Def recommend this spot
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December 2023 by Wade Lemke
Great customer service!!! Tracy was amazing!! I was having a terrible time with the move until Tracy!! Her knowledge and skills were key in solving my issues i dont know what I would have done without her!!
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December 2023 by Marilyn Kozak
I came here to retrieve my Christmas decorations and ornaments. I couldn’t get into the storage area, so i went inside. Tracy was wonderful trying to help me. She unlocked the gate and I went in. She is a lovely lady and I’m so happy I rented my storage area here.
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October 2023 by Nickali Nelson
After a hard time finding a place to keep my things stored Tracy M. made it easy to get my stuff situated. The Facilities are very clean, also it easy to find my way around and easy to find help if I need. Thank you again Tracy M. All the help was greatly appreciated.
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October 2023 by Paul Moore
Tracy went out of her way to help us. In fact her patience when we where in the office she was awesome decompressing a upset customer. She handled her self with awesome skills and calmed thatlady and One of the best rep I ever had the professional ever seen.pthe lady realized she was helping her . Could of sworn they be friends when she left
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September 2023 by Ronikka West
Tracy and her husband have helped me through some very hard times and I consider them family. I received the act of kindness that, this public storage quotes, "that they treat your stuff like theirs." I am so blessed to have met them.
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July 2023 by athsndwds
Finding a storage unit in this area of AZ has been challenging! So glad we finally got connected with Tracy! She was super helpful, knowledgeable and friendly!! So grateful for her!!
