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November 2023 by Kathy S
Having an issue as I've called to find out why I was charged on a Sunday at 3 am the fee for a membership that I don't have. And still have not received a reply. When I got my carwash a month prior, asked if I wanted the membership at the kiosk and I declined. if I'm paying for the membership and have no card, pass or anything . All I want is this issue to fixed as I don't need a monthly membership
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November 2023 by EBONI BANKHEAD
It was clean. The car helper was a great addition, he helped with no hesitation to a problem I was having at the time. The vacuums are placed weirdly but it worked overall.
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November 2023 by jesus martinez
All brushes not working doesn't clean front top back, but they running car's through sucks Been going there since it opened.Is that a computerized answer? Nice way of telling screw me
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September 2023 by Robert Zeidler
I received unwanted and unsolicited membership. Checked with BBB, which they are not a member with an “F” rating and similar complaints over a period of time and doesn’t appear to be any changes in their practices. As it is and has been going on for some time.I reached out to this company twice in the last month and no response.I also noticed on reviews they never take responsibility. Only quick to blame customers. It is their employees standing at the entrance inputting information into kiosks.Anthony G. Replied with a bogus email address. Plus the fact he is having me jump thru hoops for resolution. I have provided all information with BBB and have provided him my contact information through his website. Very inefficient way to run a business. Your customer satisfaction is one of the worst I have experienced.After contacting the corrected email, I was credited monies to my bank account. Never heard from anyone and never had text or email but they took care of issue. I feel their product is good it’s just the unwanted membership, and I do thank them for taking care of this matter.
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September 2023 by Laura P.
They guy offered me some deals they had! I didn't get anything cause I'm really stretched on a budget. But my car was clean and they have towels!! We use them and just put it in the dirty bin and done
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August 2023 by Evelyn Z.
After posting a review Anthony G. reached out to me. His reply was to contact guest at an incorrect email address. Just another run around or somebody that really just doesn't know how to run a business.Hey Anthony why don't you reach out to me directly. I have provided all information to BBB and have reached out to your website with my contact info. This is my wife's Evelyn yelp account I am posting on. This is Robert F Zeidler just to clarify any confusion you may have.
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August 2023 by Yvonne Ludwig
Worst car wash! Had to use their free use towels to basically wash my jeep over after! Damage to my brand new Jeep! Oh and not to mention the automatic sign up for a membership! Oh and they can’t cancel, you have to scan a QR code and submit a request to cancel online, which I did before leaving the lot! BEWARE!!!
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August 2023 by Roy L.
Phone number is useless, can't get ahold of anyone. Answering machine is useless. Reached out via email to cancel, no response. Do not go here!
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July 2023 by Dennis M.
This place is very good!! My account issue has been resolved!! Thank you MAYA for being patient with me!! Appreciate your help!!
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July 2023 by T D
I did a wash and drive off, unfortunately the equipment had grease from previous vehicle and left it on mine. In addition, so much soap used the rinse didn't take it all off and back window a mess. I've gone here since they opened and seems equipment is now dated and needs replaced...find the competition down the road bit better now.
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June 2023 by J (No)
Went for a complimentary wash didn't sign up correctly and ended up with a unwanted membership when I finally got around to getting to the location they said it's your own fault didn't you read the screen? Okay 20 something dude no I didn't read the screen I thought I was getting the middle of the road regular car wash free because you're new to the area thank you for refunding my money for the membership that I used zero times that was very generous of you if you continue this business model I'm sure you will fail so good luck to you in the future.also don't try to make amends by telling me in the comments response section that you'll make it everything okay and give me a free wash. No thanks because a free wash won't get you out of this one one star is all you get you earned it.
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June 2023 by Sarah M.
DO NOT USE THIS PLACE! They assured me they were offering a 30 DAY deal for $9.00 and it would expire at the end of the month, NO CONTRACT AND NO MEMBERSHIP. Come to find out 9 months later, they were charging my account $22 every month without my permission. A fake cell phone number was used to create a membership with my card.You cannot reach this company by phone, the workers on site said they could not help me, and I have left NUMEROUS messages on the online message portal with no response. THIS COMPANY IS SHADY!!!
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June 2023 by D H
System issues. Promos don't work properly. Ended up forced to buy the very top wash which was fine. BUT didn't get rim cleaner or wheel brite. Wheels are dirty and tires didn't shine. Not sure if I got all the other special wash features, assuming I did not. Was not worth driving back.
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June 2023 by Tobin
Place is a scam. Automatically set you up with a membership with no sign up or anything they just save you’re card information and keep charging it! Reached out over the phone and it is impossible to talk to anyone. Save your self a headache go somewhere else!
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June 2023 by Christian P.
Last year I went for a car wash. I didn't put any information in but my card to pay for a one time payment. Little did I know they secretly signed me up for the highest membership they have, I would recommend not going here because that's shady and they don't have any numbers to contact anyone anywhere. I also did research on the reviews and this happened to a lot of people! Don't let them scam you!
