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June 2023 by P. T.
Rudest pharmacist ever. Extremely condescending and seemed unconvienced to help. I immediately switched pharmacies because of that one employee.
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May 2023 by Christine D.
This morning, I stopped by Safeway to pick up something on my way to work. As I was headed to checkout, there was one cash register open, along with the self-checkout. The customer who was at the register was leaving, so I chose to go to the register instead of self check out. When I got to the employee(Teri), didn't look very happy, so I asked her how her day was going. She then proceeded to tell me how it would be better if customers like myself would use the self-checkout instead of making her do something I was totally capable of doing when she had other things to do. She went on about how I was inconveniencing her throughout the few minutes it took to check out. I was stunned and quite frankly, it ruined my day.
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April 2023 by Richard T.
I was accused of cheating about the sale avocados. There was two different sizes and the larger ones were mixed with the smaller ones and the larger ones didn't have a sign on them. The produce people didn't put a sign on the larger ones. Bad customer service. Most of the employees same to hate their Jobs there. Sad!!!
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February 2023 by Jordan J.
Generally I have had a good experience shopping at this Safeway, but during Valentines Day, they raised the prices of a dozen roses from $12.99 to $21.99. I'm a frequent shopper and buy roses every week or two, I was turned off that they decided to raise their prices tremendously for one day. It's not nice to do that to loyal customers when you're blatantly raising the price by almost double, not just for inflation or cost of living. What's even worse is that they picked the better looking roses and were charging $40 for those and what are normally good looking roses for $12.99 were horrible looking probably would only last a couple days before wilting.
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January 2023 by Todd M.
Just plain sad! I've lived in the area of Eliot and Val Vista for 30 years. Prior to Fry's being opened at warner and Val Vista, we were loyal customers. Over the last 10 Years we've seen a steady decline. However, while I now do most of my shopping at Fry's, the Safeway meat department has always been full of super helpful butchers. Their meat also has been great. Today, not so much! Went in to have some ribeyes cut, and the butcher told me he had to weigh the meat before trimming off the fat. I questioned him about it, and he repeated that I have to pay for the fat, if I wanted to get it at the special price. Of course that makes zero sense, and I still thought I misunderstood him. After weighing the meat, sure enough, he started trimming off the fat and putting it in the tray. I asked him again why I would be paying for something thats ending up in the trash? He just repeat it, "you have to pay for the fat if you want it at these prices." I told him to stop trimming. if I was having to pay for it, I might as well leave with it. I stayed to talk to the store manager, and ended up talking to one of the underlings. She was completely worthless. Never offered to compensate me for the fat that I just paid for. Mind you, run a talk in a small amount of fat. I would say at least a two pounds. You would think with all the competition, Safeway would make sure this was made right. Apparently they just simply don't care. Also, another couple overheard the conversation with the butcher, and told me that they would have had a much larger issue, if it had been them. So this wasn't isolated to just my experience, others were involved. I'll be doing my shopping at Fry's.
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September 2022 by Jessica M.
Available products, clean place and friendly services since we just moves in this area.
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July 2022 by Sara M.
my first time here and second time to a safeway ever and everyone at this store has an attitude problem and is rude. i asked the self checkout guy questions about coupons and he looked at me like i was stupid and was supposed to know what i was doing as if i worked there? check your attitude of the staff, especially the younger ones
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June 2022 by Andrew W.
the bathroom is bad I bought a gift card Activated it it still did not work I went back and they told me to leave without giving me a refund
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May 2022 by Momof B.
WORST STORE EVER! They are ALWAYS SO RUDE!!! I have NEVER had a good experience here and I WILL NOT RETURN! Prices are always posted wrong and they get shitty with you when you bring it up. The bag boy CRUSHED my Mother's Day flowers and the florist gets an attitude with ME?!!! Screw this store. Don't waste your time. You want to over pay... at least do it where they aren't assholes.
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July 2021 by Maricela Nunez
I enjoy shopping there everyone is so courteous and friendly
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June 2021 by Laci P.
Called to see if something was in stock before driving there. Let the representative know over the phone that many stores online said they were in stock but once I got there they didn't have it. She said they had it - I said can I pay over the phone so I can make sure I get it. She said they don't allow that but that she would pull it for me & I explained how thankful I was & that I would be there as soon as I could get there. Leave my house right after the call to head there (30 min. drive). Get there AND GUESS WHAT - she said that she didn't grab it in time and somebody bought it. Part of me thinks she never looked on the shelf. Also she should have attempted to call me back after realizing her mistake. Very very VERY upset & a huge reason I never shop at Safeway.
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February 2021 by Willie S.
This location's bakery & staff are great. I've ordered a few cakes & the service has always been pleasant, polite & cordial. Also the cakes taste great! Thank you Safeway bakery staff & also the overall staff.
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December 2020 by Steve M.
Safeway has always had high prices and limited selection. In the past I would visit for deli items (salads, $5.99 sub) and their name brands (frozen items). I recently stopped at this store. It was 7pm but the parking lot was completely deserted. In the store it was very disappointing. The salads I used to buy were 50% smaller but the price was the same. The subs didnt look good. Their prices are very high. I couldn't find any of the safeway brand items I would buy in the past, it seems they have all been discontinued. I didn't find anything I liked that I can't find at walmart 30% cheaper. I don't know how this company makes money. Frys food, walmart, etc all have bigger stores, better selection, and much lower prices. If safeway had custom stuff I couldn't find any place else then maybe I would go there, but I didn't see anything custom that would justify paying 30% more than else where.
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September 2020 by Deborah Shalom Zelechowski
Employees are helpful, and hard workers! The Store always looks clean! (Gilbert ) A+ Thank you, for all the donations you give !! I attend LWBC , they’ve mentioned Safeway many times! All the pallets of food? For those in need!!! Thank you
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September 2020 by Deborah Zski
Employees are helpful, and hard workers! The Store always looks clean! (Gilbert ) A+