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November 2025 by Donna Nagle
I drive 3 hours just to use San Tan Ford Quick Lane. I try to set it up when I have a VA appointment at Phoenix. They are very professional and knowledgeable when it comes to your vehicle. They remember you and your car a d will tell you what needs to be done and what to watch for your next time. Being a disabled Veteran it is very important to have trust in a company. I think they are outstanding and go above and beyond in customer service. Thank you San Tan! I would highly recommend them.
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November 2025 by Keely
We had the absolute best experience at San Tan Ford! From the moment we arrived, Ellie went above and beyond to make the process smooth and exciting. She had all three vehicles we wanted to test drive ready to go, answered every question with total confidence, and made us feel genuinely cared for. Ellie’s energy, hustle, and attention to detail truly made the day unforgettable, she’s an absolute rockstar!
Another thank you also goes out to Ryan, Justin, Jerry, and Shane. Special shoutout to John for making the entire dealership experience amazing, his team is fantastic. The usual “dealership stigma” just doesn’t exist here, we felt zero pressure, just great people helping us make the right choice.
We drove away in our dream Raptor with huge smiles! The whole team treated us like royalty from start to finish. We can’t recommend San Tan Ford enough, thank you for turning a car-buying experience into a memory we’ll never forget and life long customers! 💙🚙💨
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November 2025 by Nicholamues
Took my 1998 Ford Ranger in for a fix about the air to fuel ratio being off. They couldn’t figure it out and told me to take it to an aftermarket shop after having my truck for 2 days. Only redeeming thing is they didn’t charge me for the diagnostic.
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November 2025 by Christian Fornear
One of the best car buying experiences I have had. Mo was awesome! He went above and beyond. The entire team from reception all the way through the process to finance and delivery was great.
If you are looking for a Ford vehicle, or even something else used, I highly recommend Mo and the team at San Tan Ford.
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November 2025 by Hubert Russo
I was in the market for tires and I decided to call. I spoke with TJ and he was able to beat discount tire by a few 100 bucks plus I got a mail in rebate Visa card. He offered to have my truck picked up and dropped off at my home. The pick up drivers were respectful and sent me text messages when in route. TJ went above and beyond my expectations and would highly recommend this dealership for service. They also have a mobile oil change service. Come to my house and change oil an rotate tires. Highly recommended.
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November 2025 by Proud American
I am a new customer and very impressed with Jesus the Service Manager and his technicians so far. I am a very picky car owner, so I appreciate their attention and professionalism.
Dan Kaufmann
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November 2025 by May Tronix
Great service
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November 2025 by Joel Kern
I am beyond disappointed with the service I received at San Tan Ford. I brought my vehicle in for an electrical issue that cost me $800 the first time. They claimed to have fixed the problem, but shortly afterward, the exact same issue returned. When I brought it back, they wanted to charge me another $800 for the same repair which is outrageous.
It turns out they never replaced the wire harness the first time around, which caused the same failure again and damaged the components they had previously worked on. To make matters worse, they were not transparent about what work was actually being done nothing was explained to me verbally or in writing in a clear way. I feel completely misled and taken advantage of.
Out of frustration, I took my vehicle to a local independent auto shop, and they not only fixed everything properly for a much lower price, but also discovered that the wiring San Tan Ford left unfixed had melted. I was told my car could have actually caught fire due to their negligence! That’s terrifying and completely unacceptable for a certified Ford dealership.
Now my A/C and everything else work perfectly, thanks to the local shop something San Tan Ford failed to accomplish twice. This was dangerous, dishonest, and incredibly poor service from start to finish.
I will never return to San Tan Ford again, and I strongly urge others to stay away. If you value your safety, your car, and your wallet, go somewhere else.
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November 2025 by Frank Gosztyla
Great salesman, good selection great price.
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November 2025 by Jeffrey Wagner
Great sales experience, straight forward and easy. Loved the creative ideas with regard to the vehicle financing.
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November 2025 by Valentin Casillas
Sam was awesome! He made purchasing my new 2025 F-150 a smooth and stress-free experience. From my very first phone call to the dealership, he was friendly, professional, and always quick to answer my questions — even with me being three hours away. He kept me informed every step of the way and made the entire process easy. Highly recommend working with Sam!
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November 2025 by Beth Riggs
Salesman, Matt, was very friendly and helpful. He was not pushy at all. I would highly recommend him if you are looking for a Ford.
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November 2025 by Robert
We have now purchased two vehicles from this dealer and each experience has been transparent, courteous and efficient.
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November 2025 by Leslie Martin
San Tan Ford delivered another amazing customer service experience as always! Exceptional Service every time.
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November 2025 by Cyndi Ellis
I would give a negAtive star if e could. Sales wasted my time and never going to deal with them again. I hate having my times wasted with Salesmen that don't listen and definitely don't show you the numbers of the deal. The cherry on the sundae was putting my credit, my car and the manufacturer of my car down, that was a major deal breaker now and all future deals. Very unprofessional. Wake up Sales you need us Customers with the Automotive Sales being extremely slow right now.
