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January 2024 by Caralee Lisonbee
The man who helped us was amazing. He was able to find exactly what we needed and was very kind.
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December 2023 by Cassie G.
Amazing customer service! We have been in for a few different projects now and been really pleased with the service every time. Recently I called in with a concern and Cody was so helpful. "Come on in and we'll get you taken care of". We will definitely be returning for any and all future painting needs.
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December 2023 by Erin P
Cody went over and above to assist me recently. He was so friendly and had such a positive attitude. Cody helped me to find & match paint that I used years ago. I truly appreciate how helpful & patient he was! I would highly recommend going to this location and having Cody assist you with your paint questions & needs!
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September 2023 by Josh Vasquez
The rep knew so much about what was best for my project it made everything so much easier. Sometimes going into a place like this can be a little intimidating, but I felt much better once talking to the employee, as he spoke to me on my level.
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September 2023 by steve hughes
Been struggling with Lowe's and Depot paint marching for years, tried SWband they matched 10 year old paint from a cut of drywall perfectly. Have now been back 4 times and won't go anywhere else. The Emerald is our favorite, covers perfectly and easy to apply. Truly the only paint we've ever been able to do 1 coat with.
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June 2023 by Jamie Feaster
The employee was very professional and didn't seem to mind all the questions I had about what was best for the paint project I was about to do.
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March 2023 by K Family
This location is incredibly professional, accommodating, and helpful! Would highly recommend to anyone.
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December 2022 by Barry Miller
Yesterday I walked into the Sherwin-Williams store on Higley. I told the associate exactly what I needed and they had the can of paint on the mixer within 30 seconds. By the time I got back to my car the whole transaction had taken less than 4 minutes.
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May 2022 by Walter Robert
When I called to ask if they sold pressure washers, I answered with “that’s a good question, let me find out”. After being put on hold, I wasn’t given a clear answer, so I said “I’d like to buy a pressure washer for my company, how do I buy one from you?”, to which I was put on hold again. After returning, he was just as confused as I was, as we both had no idea whether or not they sold pressure washers, or if I could buy one. The guy was nice enough, but c’mon at least educate your employees a little, I mean my gosh. I was looking to spend around $2k-$3k and ended up just going somewhere else.Followed your instructions and called the number you provided. Complete waste of time, as it was just the normal customer service number and they had no idea what the issue was. They, just like your employee, didn’t know if you sold pressure washers, and suggested I give your location a call. Well we all know how that went!I was willing to give it another shot, given someone actually had some answers and was able to help me. But I’m really not sure what the point of providing that number was…. Anyway, I lowered my rating from 2 stars, to 1 star due to waisting more of my time and the fact that I literally still do not know if you even sell what I’m looking for! ??♂️
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April 2022 by K Latner
Tremaine and Emily AMAZING!! Nadia needs extra training on how to just be cordial. She should NEVER be in the front to help customers. Rude and unprofessional.
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January 2022 by Charity Gurtler
I went in here to pick out paint and got the privilege of working with Jermaine. He was amazing! So much fun to work with, so passionate about color, and very knowledgeable and helpful. His customer service was the best I’ve encountered in years. I consider him a Godsend and just the person I needed to talk with to pick out my paint color. I highly recommend this location just so you can work with him.
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December 2021 by K Jennings
Wow!! I just purchased paint from this store. JERMAINE… is absolutely amazing!! If we all could be treated the way he treats the customers, there would never be a things called war. I will always come here because of him from now on. THANK YOU for being wonderful
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October 2021 by Shaun
Opened a new contractors account today. Joseph was very professional and helpful in answering all my questions and getting me all set up.Thank you.
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September 2021 by Kim Jennings
Wow!! I just purchased paint from this store. JERMAINE… is absolutely amazing!! If we all could be treated the way he treats the customers, there would never be a things called war. I will always come here because of him from now on. THANK YOU for being wonderful
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July 2021 by Bob Blatz
Good product and service.
