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November 2023 by T.D. A (TDAWORLD)
Fun Halloween decorations! On the pricy side. Found some great outdoor decorations.
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November 2023 by Jessica L
The manager 'Nikki' at the gilbert gateway store is absolutely horrible. I was just browsing and the way she talked to both the employees (like they were slaves) and customers (like they were ruining her whole day by buying from the store she manages) made me leave. Her nasty negative attitude could be felt by everyone I'm sure. Get rid of that one.
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November 2023 by Trevor Thompson
Store is lame. No cool set ups. The workers are extremely rude and instead of being helpful mocked people.
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November 2023 by Ronnie Reed
This place is an absolute joke they do not accept cash I've never heard of a place that does not accept cashh at all and nowhere in the tire store do they have any signs that say they do not accept cash and you have no clue until you go to check out and then they tell you sorry we do not accept cash
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November 2023 by Rick Cook
They are all in with Halloween! They offer lots of great ideas... you gotta check it out.
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November 2023 by Ginny Boetel
Lots of fun things. Prices are too high.?
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November 2023 by Unkle Jerm
Awesome as usual. Halloween lovers candy store
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October 2023 by Jenna Cox
They need more plus size options in store other then that it was nice
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September 2023 by Michelle Ellis
Good customer service is hard to find these days.... I took my son into Spirit to find a retractable knife to take to an event. Bre was amazing. She went above and beyond trying to find one for my son. She was able to get ahold of the manager of the closest store and they have one. This was the best customer service experience that we've had in a very long time. Thank you Bre for being a great person!
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November 2022 by Erin Sullivan
The staff is rude and don’t tell you the policy until after you purchase when you ask for a refund an hour later. It’s not posted anywhere.
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October 2022 by R&L Jacobs
What century are you in that you cannot do a return without the exact card present!? And then pandering and pushing me out of the store because I suggest you mention this to people when you’re “taking the time” to circle the refund and exchange policy on the receipt at the time of purchase? PATHETIC customer service. If I ran my company this way there would be no return business. Just because you’re seasonal doesn’t mean you can be stupid. I will not make any further purchases from Spirit Halloween - we add to our display every year and I will search anywhere else.Also - I’m returning a fogger again this year because your foggers are lame - zero fog too much time to build up for nothing. We got one last year and had the exact same problem. My fogger from Walmart is still going strong after 10years. I’ll go back and get 2more.
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February 2022 by Kayce Cuervo
Always a great time in these stores. Had a blast picking out my little sister’s Halloween costume this year. Their workers Max and Chris were really nice and very helpful with my sister and gave great recommendations for home decor as well. 10/10 love this store keep up the great work guys!!!
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February 2022 by Emily Utz
So sad because I’m obsessed with Halloween. Next year I will not be returning to this location. This is the second time I’ve run into horrible customer service and rude workers. Max and Chris are incredibly rude, and talk down to you like you’re d**** It’s very saddening. If you need to go to a spirit Halloween, def drive the few extra miles to Queen Creek, Mesa or San Tan. Hopefully Max and Chris get the proper training to be kind humans.
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February 2022 by Holly Maye
Shout out to the Nun manager that worked the night before this years Halloween, we really appreciate you helping us out with our last minute exchange that you totally didn't have to accept. You were helpful beyond words (:
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February 2022 by Victor Samano
Visited to find a costume for my 16 year old to attend a costume party. They had a larfe selection, reasonably priced and friendly staff.
