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March 2024 by Matt Gamel
Probably one of the slowest Starbucks I’ve ever been to. Pickup orders shouldn’t take priority over orders in line.
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March 2024 by James Fernandez
Seems like they weren’t taught to handle orders properly. Drive thru, order ahead and in store orders are out of control. If I come in and order then it shouldn’t take longer than 15 minutes to get a tea. Need management to hold another training to help get their people to learn how to control all three ways to order.
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February 2024 by Carole Schutter
Didn’t eat but love this place! The people there are friendly , efficient,make great drinks!
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January 2024 by SCOTT FARRELL
Always a good experience !
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January 2024 by P S
Was there this morning for a meeting at 6am, yes on a Saturday. The music was so flipping loud we couldn't hear each other let alone think. We asked if they could turn it down a bit. Didn't happen we left. Will never use that location again for a meeting.
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January 2024 by Anne Caech
I have to wait for my sandwich 11 minutes, and the bathroom was very ditty.
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January 2024 by T D
It's Starbucks midmorning...hot coffee and inviting seating area.
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December 2023 by Kate Tannenbaum
I waited 30 minutes yesterday for a coffee I ordered ahead. It happens often, and I don’t have this problem at any other location. There’s always a bunch of staff, half of them are chit chatting with each other or customers. Full on conversations. They also made two orders incorrectly while I was there waiting for mine.At the very least, tell me on the app that my order will take 30 minutes because staff needs to socialize.Thankfully Starbucks is everywhere! I won’t be back to this location. Terrible customer service.
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November 2023 by Paul Barron
Without a doubt I can always count on Starbucks (and especially this location) for a consistently great cup of black coffee. Whether the daily Pike’s Place blend or an Americano, always hits the spot. And if you haven’t tried the egg bites…you’re missing out!
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November 2023 by Cat Corcoran
Drive thru is a priority over in store customers. Waited 15 mins for my food. My food sat on the counter with the wrong name on it. Servers were barely loud enough to hear. Approx 20 drinks just sitting on the counter while in store customers were made to wait a long time. Customers were receiving food with no drinks. Very very disappointed in the lack of customer service.
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November 2023 by John Bonifas
This was a nice store...wish I lived near it...but it's 30 miles from
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October 2023 by Shantal S.
I just moved to Gilbert this month from CA and this has been my go-to starbucks since and every single visit they have great hospitality and customer service. First day I went, I went to study and didn't purchase anything, however one of the workers brought me a complimentary tea which was a great first experience. Next time I came through the drive thru, they forgot my cheese danish or maybe I left too soon to get it but I called back and they were more than happy to accommodate me and gave me a freshly warm danish. The cherry on top for this review was today's experience when the worker handed me my drink and left the sweetest note! This locations attitude is positive and kind and just spreading kindness in their messages can make a persons day like it did mine.
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September 2023 by J. Jennings
The worst location, they are constantly out of ice coffee, often shut down their mobile ordering and one time accepted a mobile order when they were closed. The manager is always overly flirtatious with the men. I’m a daily starbucks customer, I go out of my way to avoid this location.
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September 2023 by Kristen Kupinsky
It’s Starbucks. So… of course it’s what you expect. Clean. Quick. Friendly’ish. Stuff to drink eat and buy. This place is bigger than some. Easy access but limited parking.
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September 2023 by Bekah S.
Worst location ever! I've been by a handful of times and they are always out of all seasonal syrups and drinks! Always! So frustrating to wait in the long line and be told all 3 drinks are out. Twice they've made my drink with regular dairy and I'm allergic. I'll never stop at this location again.
