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December 2023 by Jefferson H.
Literally the worst customer service ever. I asked for 6 drinks so that my family and I could have something warm to drink while driving to see Christmas lights but they refused saying they were closing early to clean up. There was still 20 min before closing.
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December 2023 by Danny A.
Me - "Can I get a cold brew?"Cashier - "We don't have any"Me - "Why's that?"Cashier - "We just haven't made any in a while."Me - "Perfect!"
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December 2023 by Careli Quintero
This is my 2nd time getting my coffee from this location, both times my flat white is mostly bubbles. I don’t drink it right away because is very hot and after a few mins I’m missing an inch or more of coffee because it had lots of bubbles.This is the only location that makes it like this. They definely need more training on how to do it the right way.
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November 2023 by Morgyn Y.
Was waiting for 2 minutes before even being acknowledged while Ashley and the other girl were finishing up a conversation about what sounded like being wasted. When I did get acknowledged Ashley said hello twice with terrible attitude and a smelly look on her face(might actually just be her face idk.) when setting the drink on the counter, no have a nice day, here is your drink, nothing. Do not recommend going here if Ashley is here. Other girl seemed nice.
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October 2023 by G A.J.
No one smiled the entire time. I ordered 2 drinks and 2 breakfast sandwiches. The drinks were ready quickly but made wrong. It took so long for the sandwiches to be done that the ice was melted and the drinks were separating.I live within walking distance of the William Field location and have only purchased from here one other time, it was also unsatisfactory. Because of the experience I usually drive to the location by San Tan Village.
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October 2023 by Dee J.
Don't take an online order if u don't have the item available! Nothing more frustrating then going out of my way to find out my order can't be delivered
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October 2023 by Nicholas C.
Crappy service, the staff have zero motivation. Customer service was so poor, it was like I was interrupting the staffs conversation. Then zero acknowledgment that they see you and will be with you shortly! I have given them a few tries to see if maybe they are just having a day. Sadly still the same crap service, not going back.
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June 2023 by Anthony P.
Slow, only complaint. Employees are either understaffed or just don't care and take their time.
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June 2023 by claudio camacho
Very poor service they were very rude they threw my drinks and they came out very rude and I don’t think people like that should
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June 2023 by E Rascon
Very friendly staff and good training on the job Thank you Pennia and Lael
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May 2023 by Emily Aviles
Went in, so welcoming, amazing drink. Overall 10 outta 10 recommend. Emily and tiana are amazing workers
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March 2023 by Burger 26
The coffee is amazing here
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February 2023 by Kristen Self
This Starbucks is sad. There are a few girls that work there that are beyond rude. They actually ruin my morning when I come in. They never smile, are rude and refuse to answer you. It has made me at least cut back on my starbucks.
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January 2023 by Renee Bertola
Always a pleasure getting a drink here
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January 2023 by Mike Shaughnessey
Great service with a smile.