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December 2023 by Vamos R.
Great car wash, I personally always come here first!! Membership is awesome. They are always ready to help and welcomed with smiles.
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November 2023 by Tyler Schwenk
Staff is great, clean location. Wash is always great every time I go. Clean towels and glass cleaner is always stocked up. Thank you to all the smiling faces.
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November 2023 by LK Atlas
Love how my car comes out. Super quick and an amazing job. Love the towels for the last of the water drops. Won't go anywhere else.Service: Vacuuming
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November 2023 by Elizabeth E.
Efficient and helpful! Great cost. Friendly staff!Highly recommend this location for a car wash in the area.
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November 2023 by Samantha Canty
Superstar on Power is the best car wash in town! Only one I’ll ever use! From the quality car washes, to the free towels, the customer service is top notch! I purchased a membership last week and plan on coming every week now!
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November 2023 by Andrew Bates
At first I was skeptical coming here with my mustang but than I got to talk with an associate, and he made me give it a shot. And I don’t regret it at all! Such amazing work is always performed on my mustang!! Thanks for always getting me taken care of!!!Services: Scratch removal
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November 2023 by Maria Alaverz
If I could leave a 0 star I would. Was at a local eatery and one of the employee’s of Super Star Car Wash was still in uniform causing quite the scene at the bar. Calling women multiple vulgar names. He was asked to leave multiple times yet continued to display inappropriate gestures to the bar area. Security finally had to force him to leave. As a professional in the area I would be ashamed to have an employee of this magnitude represent my company. I will never frequent this establishment while he is still employed.
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November 2023 by sereen saleh
JJ and Patricia were so pleasant. I was having a bad day and they had amazing customer service. This is going to be my home location for car washes! Check them out.
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November 2023 by Peter D.
Terrible customer service on Veterans Day at Power and Pecos location in Gilbert. As a Vet, I planned on taking advantage of of advertised facebook post offering a free wash. If there was a coupon requirement, I did not see it. I arrived shortly after 7am and there was no attendant on duty. I walked into the wash area and encountered someone I believe was the owner or manager. I inquired about the veterans benefit, and he said I needed a coupon. I told him if it was required, I did not see it, but I had proof of my veteran status. He would not honor it, but thanked my for my service as I threw up my hands in disgust and walked away. He has now lost a regular paying customer and Quick Quack Car Wash, a short distance away, has gained one. They required nothing other than my word I was a vet, thanked me for my service with a friendly smile and sent me through,
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October 2023 by Michelle B.
This is the worst car wash. The place is always closed for maintenance . It takes 10 minutes to get through gate and then the vacuums never work. It's always sorry and there's trash everywhere! When you tell them how horrible their vacuums are they laugh. There always standing around, meanwhile the place looks s phx.
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October 2023 by Marietta Hauser
Mateo and Aiden really went above and beyond always professional. Always attention to every detail. They should hire more people like these two. They definitely need to get a raise. Thank you so much. Use this place all the time for my family. Just love it!
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October 2023 by Gary Brent
Superstar Carwash Power Rd and Pecos.***Read yelp also. A lot of problems with this place.***We have two cars there on subscription which we pay $720 a year for plus another vehicle we get washed once a month, so about 900+ a year for car washes. I went there tonight with my daughter so we could run the vehicle/s through and after washing we went to the south side where the vacuum/s and air pressure hoses are to dry them. NO CLEAN TOWELS ARE ANYWHERE on the south or north side, but there are plenty of dirty towels spilling over the tops. I walk over to the office to tell them and the one guy yells out "Hey Justin, there are no clean towels" and comes back and hands me like 8 of them. I said they are 6 other cars out there that they need towels also but he doesn't say anything and walks away. We next had to move both vehicles over to the N/side as none of the air pressure hoses are working on the S/side. When I am done I go back to tell them that the air pressure hoses are out and all three of the workers were on their phones texting sitting in the chairs. I was expecting like oh we are sorry, nope all I got was punk attitude from Justin who said "You do not pay for that anyways, it is free"! It is a bonus that we offer that. I said listen man I pay plenty for this service here so do not tell me it is free.This was a horrible experience and when I told him I am reporting this he was like go ahead. I said you know they are paying you three to work here and to quit acting like a punk towards me and walked away.So needless to say we will be cancelling our service and I will never visit that place again.I see all the reviews about how difficult it is to cancel. I have alerted my credit card company.
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October 2023 by Gary B.
Superstar Carwash Power Rd and Pecos.We have two cars there on subscription which we pay $720 a year for plus another vehicle we get washed once a month, so about 900+ a year for car washes. I went there tonight with my daughter so we could run the vehicle/s through and after washing we go to the south side where the vacuum/s and air pressure hoses are to dry them. NO CLEAN TOWELS ARE ANYWHERE on the south or north side, but there are plenty of dirty towels spilling over the tops. I walk over to the office to tell them and the one guy yells out "Hey Justin, there are no clean towels and comes back and hands me like 8 of them. I said they are 6 other cars out there that they need towels also but he doesn't say anything and walks away. We moved both vehicles over to the N/side as none of the air pressure hoses are working on the S/side. When I am done I go back to tell them that the air pressure hoses are out and all three of the workers were on their phones texting sitting in the chairs. I was expecting like oh we are sorry, nope all I got was punk attitude from Justin who said "You do not pay for that anyways, it is free"! It is a bonus that we offer that. I said listen man I pay plenty for this service here so do not tell me it is free. This was a horrible experience and when I told him I am reporting this he was like go ahead. I said you know they are paying you three to work here and to quit acting like a punk towards me and walked away. So needless to say we will be cancelling our service and I will never visit that place again. I see all the reviews about how difficult it is to cancel. I have alerted my credit card company.**UPDATED 10.17.23** I reached out as customer service asked me below for a call back. Will post on whether or not they actually call me as I requested.**UPDATE **10.28.23 I have not heard anything and we have e-mailed them three times. Horrible customer service. All we want to know is since they took payments for one car on 10.2 and the other car on 10.12 I am assuming they will either refund or we are paid through for another month. I DO NOT RECCOMEND DOING BUSINESS WITH THIS COMPANY
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September 2023 by Kristen Kupinsky
This is an easy car wash. Monthly I pay so I can just drive up scans. My windshield opens the bar and I get to go through. I always pick the far left lane as it seems to be the quickest. With the monthly subscription you really don’t ever have to worry about getting out your credit card or waiting in line. They always give you the way and the air freshener. The guys do a great job spraying down the bugs. I like that there are towels and vacuums. I like that there is a paddle style vacuum and a wand style vacuum. There is also air for blowing and air for your tires at each bay. There’s also Windex now. There is also a mat cleaner against the building. Everything is included in your wash. Such a great place.
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August 2023 by Ryan Naff
I've been to many of the super star car wash locations but you can tell a difference when visiting this one. The suction on the vacuums is top notch and the towels are ALWAYS damp even if it's 120 degrees out. The staff working here are super helpful and friendly. This is now my favorite location and to anyone reading this review: don't even waste your time with cobblestone or any of the other unlimited car wash franchises. Super star is a much better value and the staff are helpful and not arrogant like the guys working down the street. Thanks again!!
