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March 2024 by Cactus Yuly
My husband brought my son here on a whim last week for a haircut instead of his normal hair salon since they were booked and it was the worst haircut I have ever seen. His bangs were at an angle all across his forehead instead of being straight. There were some longer pieces left in the back that were missed. It was just a terrible haircut. I tried to straighten out his bangs the best that I could so at least they won’t be at an angle. Now I have to pay again to take him to his normal haircut place just so they can fix it. I do not recommend this place.
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February 2024 by Kathy Walker
Kim did a great job on my shoulder-length hair. Easy check in!
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February 2024 by Aaron Oreck (Scruf McGruf)
I don’t know where you found Jen, but she’s an artist!! Please, please.. make sure to recognize her! She’s a keeper and amazing customer service! Thank you again Jen!!
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October 2023 by fernando diaz
I checked in as this location opened and was told it would be a short wait to be taken care of because the second employee was on the way. Just over an hour later I was still waiting because the employee still hadn't arrived and the initial employee was going to be with one client for over an hour.
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January 2023 by Levi S
I scheduled an appt online for 2:00pm, showed up at 1:55pm. Sat until 2:30pm when I finally left without ever being called up. What’s the point of making an appointment if you’re not going honor the time? Sport Clips is a bit further but I’ll go there from now on.Service: Hairstyling
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October 2022 by Karthick Arun
Left me with a fresh fade and stylist was very kind.
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October 2022 by Jackson B.
Toni cut my hair and was great, not only was the cut fantastic but I came in a bit dehydrated and she gave me a water and cooled me down before continuing the haircut.
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September 2022 by Adrienne W.
I have two boys, and both of them are tremendously picky about their hair. We've tried many places in the valley, and in many price points, but the most consistently good haircut that each has had has been at the Supercuts in the Pecos and Higley location.
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May 2022 by Arlene Macdonald
Supercuts Stylist Desiree “Dez” went above tograce me with exceptional service for her last service of the evening. Dez took care of my immediate needs and addressed my issues with my back. She even helped me with with my shampoo and conditioner selection.Overall, I’m extremely satisfied with my service at Supercuts off Power Rd and Ray Rd. Hats off to Erica. General Manager Aislyn, Fernando, Dani for ALWAYS gone above and beyond to ensure Customer Satisfaction at Supercuts Mesa Gateway. Job WELL DONE!!!
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May 2022 by Alyna Jeanne Gorman
I checked in online but wasn't able to be seen. I arrived 15 minutes early but waited an additional 30 before the salon was technically closed and I could no longer keep waiting. While waiting, the stylist (I never got her name because I was not able to be seen) started having a very clearly transphobic and anti-LGBT conversation with her client. It made me very uncomfortable to be a captive audience to this, so I decided to leave and patronize another salon another time instead. I would advise against any LGBT-identifying individual patronizing this salon after the comments I heard.
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April 2022 by Matt Dunn
Toni was the best hair stylist I've had in a while in these kind of chain type haircut places. She's a great conversationalist and definitely knows her technique. I appreciated her taking the time to walk me through what she'd done and even asked if there's any changes I wanted to make. I highly recommend Toni!
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February 2022 by Tom Kislock
Toni was great.cut my hair just right, great cut.
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January 2022 by Kathryn Villanueva
VERY upset to say the least. Went in today for a cut and all over color. I just wanted to go back to my natural color (dark brown) from having blonde for so many years. Let’s not talk about how she, HERSELF went from blonde to brown and her hair didn’t look anywhere near as horrible as mine. You would think she knows what she’s doing. When she rinsed the color out and blow dried my hair the top of it looked orange, and the rest of my hair looked exactly the same color it did when I walked in there. She proceeds to say “it’s a lot lighter than I expected” well DUH! I had blonde highlights! What a waste of $145. Now I have to pay someone MORE money and waste MORE of my time sitting in a chair to make it look like the color I originally ASKED for. I will never come back here again. 0 STARS.
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December 2021 by Splatter Panda
Waited 50 minutes before my son got into a chair with 2 people ahead of us.One employee on staff.Prices are a bit ridiculous as well. An adult cut for $20, plus tip?? I could buy some cheap clippers that would pay for themselves after 2 uses.
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November 2021 by RM K.
Brought my 8 year old daughter in and two ladies working, one said yep we will get you right in just a couple minutes. Ok no problem.... One lady was working on a 3 year old boys hair and had already finished trimming and styling, but spent 15 more minutes just pretending to mess with his hair. I'm thinking what is she doing, is she melting the time clock to get to her lunch or break, she is moving like a sloth. Then says nothing to me and brings the boy to the dad and leaves. After a couple minutes I ask the lady if the other one was going to cut my daughters hair--no, she needs lunch. Ok but she said nothing to me, you said nothing at check in to me that this would be a 30 min plus wait. Absolutely horrible service!!!! That is basic decency to communicate to the customer! Will not be back, RUDE STAFF I worked retail, healthcare, management for years and would never ever treat a customer like that!
