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November 2023 by Gabriella C.
I walked in the store with my friend and the employee was very rude she was wearing a green long sleeve shirt do not shop there
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May 2023 by Daniel B.
If you're in need of any assistance, don't waste your time calling these dingleberries.... I called the store twice to find out if they had a particular pair of cargo pants for my wife. First time I called I was out on hold for over 10 min, 2nd time I called I provided them with the item number.For the employee to reply with "We got a bunch of cargo pants" so I reply "I understand, but do you have THIS exact one I'm looking for"..... LOL so y'all get the moral of the story.... Long story short. I drove 45 min to the store for them to tell me they don't have those exact pants... so if you need something, just drive down. thanks for waisting my precious time on this beautiful memorial dal
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April 2023 by Sam O
(a year ago)
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April 2023 by mvpOpz -
Couldn’t get help from employees
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April 2023 by Cardboardman S.
Hot diggity dog! This place is magnificent!Cool clothes. Frequent sales.
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August 2022 by Marty G.
Horrible customer service the manager stood at the counter doing paperwork while customers stood inline waiting on the one person at the register was helping another customer decide on a pair of Ethika underwear that were behind the counter. No "we will be right with you, or sorry for the wait" just kept looking at the paperwork and ignoring customers in line ready to buy items. They need some serious training! I will not be shopping at this store or probably any Tilly's again!
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July 2022 by Heather M.
They have to worse customer service and so rude. From the time you want in till the time you walk out you feel and get attitude. Matt the manager is beyond rude and has no customer service skills. I use to love this location but will no longer be going here. I tried to give them another chance but after my last experience, I will drive to another location for now on.
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February 2022 by Amber R.
Horrible service wanted to buy shoes but had 3 employees checking out one person couldn't get any help stood in line no one wanted to help. Decided to not get the shoes because of the service bunch of kids working that don't care about customers!
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December 2021 by Emma C
I was waiting to be checked out and the store manager was standing next to the register and she had me wait while she called another employee up to help me! Why didn’t she just help me in the first place? I had to wait a extra ten mins because she wouldn’t check me out. I think her name was Adrianna or something, very unhelpful!
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September 2021 by Zach Evans
No help when on the floor. When went to check out was told that certain items in their sale/ 2 for $30 deal are not part of said deal. I asked someone on the floor after checking out and the then explained that the deal only applies to shirts already discounted to $17.99. While I was leaving I then heard someone else working there misinform another customer that all of the shirts in the areas where the 2 for $30 shirt signs are, that they all are part of the deal. Their deal signs don’t have the proper information on them, and they mix in more expensive shirts with the shirts that are on sale.
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January 2021 by Kenneth W Franklin Jr
Clean and large location with lots of inventory. Employees are attentive.
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January 2021 by TheCitizenCIA Gaming
No help when on the floor. When went to check out was told that certain items in their sale/ 2 for $30 deal are not part of said deal. I asked someone on the floor after checking out and the then explained that the deal only applies to shirts already discounted to $17.99. While I was leaving I then heard someone else working there misinform another customer that all of the shirts in the areas where the 2 for $30 shirt signs are, that they all are part of the deal. Their deal signs don’t have the proper information on them, and they mix in more expensive shirts with the shirts that are on sale.
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December 2020 by John C.
I can't say that this place is my cup of tea nor would I probably ever shop here but I was walking by and decided to stop in and see what they had. The presentation was nice, lots of stuff and everything was folded well. The brands are not what I would wear and I found the streetwear stuff to be very loud but I imagine that is what the late teen demographic is after.
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October 2020 by David Byrd
I stood in the shoe section trying to look like I needed help. After a while I wandered around and found one of several associates not helping customers. She found me some shoes to try on and went back to whatever she was doing before. I got the shoes and waited in line behind a person taking a long time at checkout. Several other associates around including a manager looking busy and ignoring me. When I get to the checkout the clerk still doesn't acknowledge me and starts wiping down the counter, asks me to pick up the shoes I set down and tells me she's off the clock. I'm told to go to the next person over who also is wiping down every nook and cranny and I'm told to wait. After all this I decide to leave my purchase and walk out. As a retail manager I'm insulted. I work with much less payroll but put customers above everything else. I will purchase my shoes online.
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January 2020 by Kevin W.
Was there on 2/25/20 returned a pair of Vans for my girlfriend they didn't have them in her size we exchanged them for two pair of shoes and two pair of sunglasses very kind and patient employees, excellent selection and reasonable price's