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August 2023 by Mary Le
Normally I don’t write reviews but Megan is incredibly sweet and provided excellent customer service while I was at the store today. She helped me with a return and reordered a new size online, price adjusted with free shipping. She should be recognized for her hard work with a raise and promotion.
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April 2023 by Gauges412
Walked in looking for a hat I found online that was on sale, couldn’t find the hat but they said they would still price match! There was only one person working the registers but soon as a line started more employees came out quickly to help. Every one in there was extremely helpful and fast!
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November 2022 by Manuel C
Like the location. Always clean and good selection of clothes. Only issue I have is the last 6 times I've come in it seems like every employee are either folding clothes or nowhere to be seen to help open a dressing room door. Not always fun having to track someone down to try on clothes real quick.
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September 2022 by Bryn Osman
So frustrated that My two kids and I had to stand in line for over ten mins to check out when two other employees just stood there talking at the registers. One employee was pregnant and they saw I had a small child. You’d think they’d be more courteous with 3 ppl in line and open another register or two! They obviously weren’t busy! The young man that checked us out was very sweet and so was the young man helping with the dressing rooms. Wish the young blonde gal in glasses and pregnant woman had been more courteous and helped us out. So disappointed- this was our go to Tilly’s but WILL NOT be returning to this location!
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August 2022 by Elizabeth F.
Customer service is terrible. Called over the phone to speak to them in regards to my order and absolutely no help there either. Their email for customer service is a complete joke. This place is a total rip off! Sounds like I'm not the only unhappy customer after looking at alot of their reviews as well. Spend your money elsewhere.
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March 2022 by Bryn Randall
So frustrated that My two kids and I had to stand in line for over ten mins to check out when two other employees just stood there talking at the registers. One employee was pregnant and they saw I had a small child. You’d think they’d be more courteous with 3 ppl in line and open another register or two! They obviously weren’t busy! The young man that checked us out was very sweet and so was the young man helping with the dressing rooms. Wish the young blonde gal in glasses and pregnant woman had been more courteous and helped us out. So disappointed- this was our go to Tilly’s but WILL NOT be returning to this location!
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December 2021 by Khayle Cardinale
Staff was super friendly and helpful!
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December 2021 by scott bauer
The young employees were extremely professional and helpful when helping Mr find some gifts for my son.
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December 2021 by J P
Good place. I felt old there. Lol
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December 2021 by David Guenthardt
Always very friendly staff, always clean, awesome Vans selection!
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September 2021 by J
Store #44 at Ray and Power has a very unprofessional store manager named Letti I believe that is who didn’t help us. We had a return from February 2020, Covid hit March and they were not taking returns. We went to take return 2 items with the tags and receipts and she said it was almost a year ago so she couldn’t do all we wanted was store credit. She said it was too late. We reminded her about covid and she said they were taking returns a month later? So this store was taking returns in April 2020? Anyhow we asked her what if we didn’t give her our receipt she said then she would have done it. I think that was seriously poor customer service especially because we were giving her our receipt and being honest. Wont shop this Tillys anymore they should probably train their managers in providing customer service. Don’t recommend this store. We will stick to the San Tan location.
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July 2021 by Adrian C.
literally no one would help me out ,, it was annoying :( they all watched me look at shoes for 15 minutes and no one came to help or said hi
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July 2021 by Cathie Zimmerman
Not much of a selection. Walked in - wandered around for a min. Employees folding clothes and didn’t bother asking what I was looking for until I walked up and said I couldn’t find anything. Person I spoke with didnt seem to have any idea what was on hand. Didn’t seem very interested in helping me find anything that would work either! Two stars only because the place seemed well presented.
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May 2021 by J. E
Store #44 at Ray and Power has a very unprofessional store manager named Letti I believe that is who didn’t help us. We had a return from February 2020, Covid hit March and they were not taking returns. We went to take return 2 items with the tags and receipts and she said it was almost a year ago so she couldn’t do all we wanted was store credit. She said it was too late. We reminded her about covid and she said they were taking returns a month later? So this store was taking returns in April 2020? Anyhow we asked her what if we didn’t give her our receipt she said then she would have done it. I think that was seriously poor customer service especially because we were giving her our receipt and being honest. Wont shop this Tillys anymore they should probably train their managers in providing customer service. Don’t recommend this store. We will stick to the San Tan location.
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February 2021 by Dissybrink 77
Awesome! Love their clothes. They always have my style.
