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October 2024 by Vincent Allen
Nice hotel, clean. No laundry though.
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October 2024 by Ellery Eells
Pet friendly dog and cat was a plus for us. Staff were all very nice
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October 2024 by Independence Training
Is it possible to give a place zero stars? Unfortunately, I have to give this place one star, which they don't deserve. We have never left a one star review for anybody, except for places like this that have employees that turn away reservations at the front desk because they don't know how to properly check in customers with a reservation held with a company credit card. We found a much better option across the street at a nicer hotel, anyway.
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October 2024 by Leah Shaffer
This is the cleanest hotel I've stayed in since Covid. The staff was very friendly and helpful, especially Dottie at the front desk. Kid(baby)/family friendly as well as work friendly. My husband had to work from there, and I had a 5 month old to occupy all day. Gym and pool were mostly empty, easy walk or drive to the mall.
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September 2024 by Barry McGovern
I'll start by saying that I hate city hotels. I didn't expect this place to be any different. We drove for 12 hours. We were tired and grumpy. What woke us both up was the lady on reception. Her name is possibly Rachel. She was just back from her honeymoon in Ireland and she had this wonderful glow. She was so welcoming, friendly, engaging. It was exactly what we needed after such a long day!
Rooms are nice. AC is well positioned. It doesn't blast cold air directly onto the bed. Bathroom is nice. It's a disabled one. The body wash and shampoo are down low for a disabled person. I would suggest putting more up higher to make it easier on non disabled. I'm delighted to say that the shampoo low on the wall is the only thing I can find to moan about.
10 out of 10 guys and 15 out of 10 for that lady on reception. She is what I will remember most about my stay in the hotel
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September 2024 by Priya P
Rooms are decent! Would have given 5 stars if I didn’t have initial issues checking in with the key card. Also didn’t get the room I requested online through the app. Also few minor housekeeping walls & doors were a bit dirty but enough to just feel a bit un tidy in the rooms and give a less fresh feeling. Lobby breakfast is good as well just wish hours were a little longer. And whatever scent is used in lobby to be used in rooms. Lastly the squeeze soaps a bit difficult to use and less hygienic if they make auto dispense ones would be much better! Location of hotel is great as well. Would recommend if in a crunch for suggestions and would come back if no other options are present for short period only.
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September 2024 by Ethan W
Amazing place to stay! Super clean rooms, and very friendly staff!
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September 2024 by Greg Vigil
Great convenience,cool lobbie to just hang out comfortably
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August 2024 by Amanda Hinshaw
Cannot recommend this hotel enough! I have been traveling to Gilbert for work once a month for a year and a half. Every visit to this hotel has been great. Clean rooms, great location, and very friendly staff. Shoutout to Marcus at the front desk (I hope I remembered his name correctly)!! I stayed here for a work trip in April after recently breaking my foot and was completely non-weight bearing. Marcus went out of his way to personally check rooms for me to ensure they would meet my needs. It was so appreciated! He went above and beyond!
Thank you!
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August 2024 by Laura Thorsell
Great location to visit family. Rachel (hope I got the name right) at the front desk was outstanding. Very friendly, competent and helpful. Liked the modern look of the hotel lobby. All staff was friendly and seemed to like working here. That's a indication of good management.
Room was clean, quiet, beds were very comfortable. Nice large shower, water drips onto floor around door which could be a slip problem. Room could use some artwork on walls to not feel so bare.
The complimentary breakfast was one of the best we've had. Displayed nicely, several options and very clean. Only thing missing was bacon. Complimentary coffee was great tasting and always fresh.
There was a big water leak in the hallway leading to our room and hopefully it gets fixed asap.
We'd gladly stay here again when traveling through the area.
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August 2024 by Jamie Baha
Everything from the service, room and breakfast was amazing!
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July 2024 by Lynnette Rogers
Left a newly purchased item in hotel room day of checkout, they wouldn’t allow us to extend to a late checkout, so we could head back to hotel later to get the item, called back to see if they could ship me the item. After speaking with reception, no one called back, so the item was either stolen by housekeeping or reception was too lazy to follow up.
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July 2024 by Dave Rogers
Did not meet the Hilton expectations.
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June 2024 by B Vicks
The beds were pretty hard, and blackout curtains would be an amazing idea to add as the blinds don't do jack. Breakfast could be better as well. Amazing front desk and staff. Rooms were very clean and location was great.
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May 2024 by Barbara Sands Tafoya (SIXPAKLADY)
Friendly staff, clean, cozy rooms, pool table, and full-on coffee bar!!
