Ulta Beauty

Most Recent Comments

• August 2025 by Anna K
  Great customer service. Friendly professional staff. 😊
• July 2025 by Mike Szymanski
  Didn't have the items
• July 2025 by Jeff Bacon
  Very nice, plenty of parking, service was amazing.
• July 2025 by Anthony Buffalo
  I visit this location a lot since i live down the street. Everybody here is always so friendly, welcoming, and helpful when it comes to selecting the right products. Wanted to mention Alex for helping me out with picking out the right items for a certain makeup look i was aiming for. He even demonstrated it for me on my face. Thank you Alex!
• July 2025 by Morgan S
  Best Ulta in all of Maricopa. I’m sensitive to perfumes and normally cannot go inside an Ulta even for a minute without getting hit with a migraine. This is the only Ulta I’ve ever been able to go in without that happening. The employees are also lovely and so helpful.
• July 2025 by Tamara Sampson
  Cashier was so nice and able to locate the item I was looking for. Love the elf lip gloss
• June 2025 by Amanda G
  Went in looking to get help for a color match for the Elf liquid glow. Asked some lady on the floor near the Tarte section to help me with a quick color match and she told me “they don’t have testers. You have to just buy them & if they don’t match just bring it back & try a different shade.” Uh ok. So I asked her between the 2 shades I had in my hand, which she thought was best for my skin tone. She literally told me “Idk. Just buy both.” I shook my head and walked away. Pure laziness. Then a sweet lady from the Salon asked if I needed help and she immediately matched my color to my skin tone. At least someone in the store is helpful and does their job.
• May 2025 by Aspen K
  I don’t usually shop at this store because it’s not the one closest to me. But, my boyfriend and I have been in the area all day so we stopped in. I was looking for a couple items specifically and it’s a larger store than what i’m used to. the whole time we were there, the staff was attentive and super nice. Later in the evening there were a couple items i really wanted and placed as a pick up to grab on our way home. I didn’t realize I needed my ID so my boyfriend went in to get the order & was told he needed to bring my ID inside. I went in, explained i didn’t have it on me but had the email. One of the girls at the desk laughed and questioned why i didn’t have my ID… i don’t think i need to explain that i wasn’t driving… she said i could use my debit card or a photo of an ID. i brought out my card and they said the manager would make the final call. The manager said id have to use an ID verifying app.. which requires you to have the ID to scan and verify. So i said nevermind, i’ll come a different day. Getting in the car I realized i actually did have my keys (and ID) but i was nervous to go back in seems how the staff came off very bothered i didn’t have it to begin with. since originally the associate told my boyfriend he needed my ID, he offered to go in. he came back saying the manager on site was rude claiming i “sent him back in” and if there was a problem with the order i couldn’t return it. usually, they open the bag and verify the items. he was aware what i purchased and could have done so if given the chance. A simple human mistake of
  forgetting an ID or remembering you actually do have it, shouldn’t be a shameful matter. The entire reason he went in instead of me was because i’d rather avoid being spoken to that way. i was laughed at and then he was treated poorly as well. there are plenty other ultas who will treat their customers right, go elsewhere.
• May 2025 by LISA Kimbrell
  Amazing employees. Very helpful and so nice. Thank you!
• May 2025 by Kim A
  Ebony, and Kami were super sweet, and helpful when I was making a large purchase. I had a 20 minute fight on the phone with my credit card company, they helped speak with them, and helped along the 20 minute journey to get my order completed. They were so patient, even when it was a bit busier in the store, I really appreciated that so much. Thank you girls. ❤️
• May 2025 by Paul Salazar
  Can't have someone help you on the sales floor to save your life...
• May 2025 by Nicole
  Had a great experience with Michelle she was very welcoming and so helpful. As a black woman it can be hard to find the right products but Michelle was amazing and so knowledgeable. She was able to tailor our experience to products that benefit our hair and skin care needs!
• April 2025 by Denise Schmitz
  Cindie at the Gilbert, AZ store on Marketplace (San Tan Mall) was amazing! Saw my 13 year-old-daughter and her rosacea skin and knew exactly what she needed. It has now been going on two weeks, and her skin has improved along with her confidence. After meeting with Cindie, my daughter has been diligent with her skin care, which before was a bit of a struggle.
• April 2025 by Ja Nai
  Typically, there are no issues at this location. I had to change the number on my account due to someone using my information to use my points. Now the phone number I use has two accounts. Brandy verified my name and as soon as I paid, the email showed on the screen and was wrong. I told Brandy this and she claimed I would still get my points because “points are connected to the phone number” which sounded like a lie, but I took her word for it. I check my account and of course there’s no points there because it would make zero sense for my points to have come to the completely wrong account. Luckily, I know the person whose account it was sent to and was able to retrieve the receipt to make a return to put it on the correct account, but if you care about your points make sure you verify before paying that it is the correct account or you will be misled to get you out of the store.
• April 2025 by Iris Scheier
  Best Ulta ever!