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March 2024 by T.J. Buck
Beware: I wasted a lot of time and took a hard inquiry to my credit due to lack of professionalism on this institutions part. I asked what the rate would be for a heloc and was told 6%. So we started the process. I even approached them a few weeks into the process to confirm the rate was 6%. Finally when it was time to sign papers the documents reflected 6.99%. Call me crazy, to me that is "7%". I'm blessed to not need their loan, it would have just been an improvement on the current rate I'm getting, however, it was very disappointing and in the end a colossal waste of time. I try not to do business with ppl or businesses that fail to honor their commitment. I believe they thought I would just let it slide bc I had invested so much time and, of course, took the hard inquiry hit to the credit score. VERY DISAPPOINTING AND A SIGNIFICANT WASTE OF TIME. I would suggest trying a different lender.
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March 2024 by David Leary
Excellent
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March 2024 by Cholla PropMgmt
Very weird vibes from this bank.Just stick with Chase and you’ll be fine.
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February 2024 by Tim Short
wonderful bank
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February 2024 by Madhusudan Bhakta
Excellent services.
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January 2024 by Mahmood Mohiuddin
Today is Wed Jan 3rd at 1:30pm guy work on the counter count the.money on the machine ask me if I can see I told sorry I can't bad attotude and bad serviceseerefuse to count my money and he has bad
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January 2024 by Scott Lampman
Love my bank. Real people. Happy and kind
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August 2023 by Curt Mosher
Always a smile
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June 2023 by Cameron Young
Great customer service, great team. They are personable and get you in and get you out.
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April 2023 by Kene Bensel
Good Bank, don’t get a debit card with this bank. Everything else is excellent .
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November 2022 by Gary Karpin
The best bank in town...great people who really care. I wouldn't consider banking anywhere else.No waiting either..just fast and friendly service.All the staff members are professional yet personable..they always remember my name and treat me as a valued client.
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May 2022 by BJ Alderman
I have always felt welcomed by the staff both inside and at the drive-thru window. I've banked at UMB for ages in Kansas City and was delighted to discover branches in Arizona when I retired here. Highly recommend UMB.
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April 2022 by Barbara Little
This bank is great. There were a few little glitches a few years ago when they transitioned from Meridian to UMB, but now that these details have been ironed out, it is great. It is so nice to be greeted by name, to be able to pick up the phone or send an email to connect with a real person. Deanna is awesome and always takes the time to help us understand all the details of any financial dealings we are considering with them. And the online support in Missouri has been excellent the past few years as well. Thank you UMB for being a bank with the personal touch.
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August 2021 by Project Blue Book
Not very happy with the out come of this banks DecisionUMB Bank Does seem like a good bank to go banking with Especially with their Interest rates And their lines of credit Have good interest rates
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August 2021 by Tamara Taylor
Deanna is such a pleasure to work with. She has personally helped me a number of times over the years with general banking questions, loans, credit cards, debt solutions and so much more. Having someone local that you know and trust with your banking is priceless and I am grateful for all her help!!