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June 2025 by Nathan
Always a great experience at this store, however, more staff probably wouldn't hurt. I've gone in on multiple occasions and there has been a line almost out the door of people waiting for amazon returns. Usually the kiosk is open though so cant complain too much.
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June 2025 by Mandy James
The staff are really friendly. I go to this location all the time due to how friendly and helpful the employees are. I would even go out of my way to go to this location.
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June 2025 by Wicked Wizard
Liam, at store 4780! Just wow! He is amazing, just the sweetest little guy!
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May 2025 by Samantha Seaman
How is there always a line that takes 20+ minutes to drop off a package with one employee working ?!! All the time it’s like this here.
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May 2025 by John Rogus
Catherine greeted me when I came in and made me feel welcome. This is very unusual today, and very much appreciated.
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April 2025 by Arlene Monte
I was greeted by Liam and he immediately tended to the 3 services I needed. He was professional and all was handled quickly.
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January 2025 by Brian Pitterle
The guy was friendly and helpful. I am appreciated at UPS. No shipping is too hard or cumbersome for UPS. Now the Post Office is a different story.
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November 2024 by Nicole
Posted store hours on the door are incorrect. Drove all the way over to this store at 3:45pm on a Sunday as the hours on the door state open until 5pm on Sundays. Arrived at 4pm and the OPEN light was illuminated in the window and I had six packages to bring in. So I gathered everything up and upon arriving at the door it was locked and they were closed. Why would the open sign be illuminated? Weird. Would be helpful to update store hours on the door.
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October 2024 by Henry Castleberry
Gave them my package and they lost it claiming it's the post office fault but they wouldn't give a receipt. Terrible customer service skills also
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September 2024 by LeeAnn Cohen
New store to return an item, upon entering and asking for assistance to return the item Employee number 181964 informed me of a policy that the shipping label needs to be printed out. I informed him that my previous experience the QR code could be scanned and the package would be shipped. He stated there is a new policy and they are unable to do that now.
I’m fine with the changes but the employee was rude and passive aggressive with me. The next customer behind me asked him how your day was going and he said frustrating, I’m tired of having to explain policies to people over and over.
Meantime, I’m standing right there.
I will never go to the store again
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September 2024 by Leota Roberg
This store is over charging and violating the Arizona laws on notary services.
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July 2024 by Deyanir Helt
Employees are great! by the male mgr/owner i think(black beard) very bad manners, customer skills 0, he doesn't know the words "please or thank you". I was coming here on a regular basis before meeting thus person, but i will take my business somewhere else where I am treated better.
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June 2024 by Nirmal Kaur
67 S Higley Rd Ste 103, Gilbert. This ups is very friendship with service. Even if there are a lot of people in , they are fast and very knowledgeable. One of the best ups stores I’ve been to
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June 2024 by khushpreet kaur
I use the store at 67 S Higley Rd Ste 103, Gilbert all the time . Manny Singh were amazing as always in helping. Seen them helping others in a timely manner so on one has to wait long . Today, I was dropping off a return to Amazon and with happiness on their faces they said they could help .. Thanking you for helping and for being just down the street . Appreciate it
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June 2024 by Manpreet Singh
The store was very clean and staff was also talk very kind
