November 2022 by Joy H.
Omg these people at this pharmacy never cease to amaze me! After 14 years of using Walgreens, several hundred screw ups, a ridiculous amount of phone calls, text messages, and emails, as well as different rules, depending on which pharmacist is there, or which tech. Talk to, how do these SOB's stay in business. They have different rules which keep changing on a minute to minute basis. Their screw ups are monumental. From putting my dog's medication in my name, to denying me my morphine on the correct day, to just generally screwing up, I find it unbelievable! Hi realize that's most pharmacies are lacking employees, etc, but that's no excuse for being rude to customers.So, ok, today, Sunday Nov. 13. Try to pick up my medications at generally the same time, only because their ridiculous rules have me driving thru their pharmacy, sometimes three times in one week.So I look at my app, and sure enuf, in red bold letters under both my morphine scripts it says "we can't fill your prescription, please call the pharmacy. Again, these stupid messages requesting me to call, yet again. Hi can't imagine what these idiots want now, since it's only one day prior to my 30 day fill date, abd I've been told by two pharmacists that it's perfectly ok to fill narcotic drugs one to two days early. So I call the pharmacy and get this condescending, full of herself young pharmacist. I ask her why, yet again, am I being bothered with these things. I further told her that I'm trying to make only one trip to Walgreens as I'm disabled and in chronic pain. She tells me, "you're medication isn't due to be filled until tomorrow." I reply, "wait a second, I was told that I could have my morphine filled early by the pharmacy manager. Again, here we are with conflicting rules. In reply to my statement, this reslly psychologically messed up girl says to me, "ma'am, your morphine will be filled tomorrow, and not a minute sooner." What the heck is that? I swear, these people need mental help.So I go into the store ad I'm picking up my dog's script and I go to the pharmacy and I asked who the person I spoke to on the phone. This girl with a mask on starts shrieking at me to where I can't get a word in edgewise, talking over me. Then, you gonna love this, she says to me, "we've filled your morphine every month two days early. I'm sick and tired of taking your crap." Honest to God, that is what she spewed out of her mouth. Okay so now she's holding my morphine just because she can, knowing full well that I need it. WhT a total asshole. Firstly, they've only filled my morphine early for me three times in years. They are liars as well. I was furious. I just ignored her but everyone's' mouths at the pharmacy, including customers, we're hanging wide open. This is unprofessional behavior at its worst. First, she denies filling my medication, then she tells me she's sick of my crap? Honestly, I thought I was in a nightmare but it was real! Unprofessional pharmacist who has a meltdown in front of god and everyone, abd she's filling prescriptions! Hell no! I'm reporting her to the board of pharmacists tomorrow. They need to get her out of their abd into a mental hospital asap!