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March 2025 by Dani
Terrible customer service.
Yesterday (around 12pm) while I was getting some checks, the teller called over a young lady who was extremely rude in assisting me. She seemed very annoyed to be helping me at all. I’m not sure why she was so rude, as I was neither impatient nor disrespectful. She definitely needs to work on her customer service skills.
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February 2025 by Miller Browne
Not just this Wells Fargo, all Wells Fargo branches are horrible. Ridiculous rules and policies. Switch while you can! But don't forget to make an appointment before you cancel, because you can't just walk in and do it.
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May 2024 by Hugo Garcia
Great service
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May 2024 by Krystal Candace
There is no such thing as customer service at this bank.
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April 2024 by Robert Kalas
ALWAYS have a great experience here. From the bank tellers to our Investment banker. 25+ years been a customer there.
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April 2024 by Randy Torres
Wells has closed several banks and taken out atms. This bank is now the closet to our house
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March 2024 by paige haggitt
I am a server and I live off tips and I saved a bunch of tips to turn in. The girl was new named Jessica and was immediately rude and didn’t want to help me. She then took 20 minutes at the money counter to tell me it doesn’t work and she can’t help me. Please get better bank tellers please I been banking here for 10 years.
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January 2024 by Aj A.
This bank in general is awful... policies to guest services. I pulled all money out of this place. Never again....
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November 2023 by Patty Rhoden
Tony helped us out when no one else could!!! Thank you so much Tony!
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November 2023 by Michelle Campbell
Poor customer service, come on Wells Fargo get your stuff together!!! I made an appointment to close my account and they put me on the wrong day. Here I am appointments all day , busy business owner here to knock it out and they put me on the wrong day. She didn’t even offer to reschedule me.
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September 2023 by Matthew Bingham
My company has been banking with Wells Fargo for the last 10 years and since COVID one thing that's been a big decline is good customer service. Usually you go into a branch and they have a couple bankers at desks on the floor and one teller working. You have to go wait in a huge line where you end up spending half your day waiting to make some deposits. This branch was very clean and organized. The staff was friendly and courtesy. My teller today was Jessica and she was 5 star amazing! Not only was she bubbly and so polite she assisted me with my many deposits with pleasant delight. I've been into other branches with the same amount of deposits and I've been met with not so friendly tellers pushing me to set up night deposits so they don't have to deal with the several that I bring in during the week. My company puts a lot of money through Wells Fargo so it's kind of disheartening to hear such push back from a bank that you are the customer.. well that's not the case today!!! I was greeted with a smile and Jessica took care of my deposit needs. She also let me know that the branch has full staff and there's many tellers working at all times so no one will have to wait too long. She said her manager does a great job giving the support they need which is great to hear because that's the kind of manager I pride myself to be. If you bank with Wells Fargo. This is the branch for you and if you get Jessica you know you are in good hands.
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August 2023 by Matt B.
My company has been banking with Wells Fargo for the last 10 years and since COVID one thing that's been a big decline is good customer service. Usually you go into a branch and they have a couple bankers at desks on the floor and one teller working. You have to go wait in a huge line where you end up spending half your day waiting to make some deposits. This branch was very clean and organized. The staff was friendly and courtesy. My teller today was Jessica and she was 5 star amazing! Not only was she bubbly and so polite she assisted me with my many deposits with pleasant delight. I've been into other branches with the same amount of deposits and I've been met with not so friendly tellers pushing me to set up night deposits so they don't have to deal with the several that I bring in during the day. My company puts a lot of money through Wells Fargo so it's kind of disheartening to hear such push back from a bank that you are the customer.. well that's not the case today!!! I was greeted with a smile and Jessica took care of my deposit needs. She also let me know that the branch has full staff and there's many tellers working at all times so no one will have to wait too long. She said her manager does a great job giving the support they need which is great to hear because that's the kind of manager I pride myself to be. If you bank with Wells Fargo. This is the branch for you and if you get Jessica you know you are in good hands.
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July 2023 by Brandon Cox
Horrible bank. Horrible customer service. Go somewhere else with your money .
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June 2023 by Jael Navarro Soto
Horrible service. Had an appt at 12pm waited an hour and no one helped me.
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June 2023 by Chuck Luton, Sr
friendly staff
