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January 2024 by L
Aidan helped me. Appointment started right on time, he was knowledgeable and friendly, and I was out of there in a jiffy! Give him a raise!
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January 2024 by C. M.
Honestly I have the best experiences with the tellers. I do transactions for work and they do a great job-thank you!
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December 2023 by Anne H.
I had just had a very bad experience at another Wells Fargo, so I am extremely happy to report that Aidan was the polar opposite of the last teller that I encountered at the Power and Guadalupe location! He was friendly, helpful, knowledgeable and professional! Please promote him as a trainer!
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December 2023 by Nancy M.
Sadly the reviews seem to be accurate. Standing in line waiting for one of only two teller stations that are open and watching the less-than-stellar behavior out of the four employees working here. Not a single smile anywhere. Tellers needing approvals or assistance and no authorized individuals available for them. HoHum.
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November 2023 by Tyler C.
Zero stars. Went here to deposit a check. I was told they "can't" because there would be an extended hold. I said that's fine. I don't need the funds now. I was then told I need to go to citi bank (there's none around here) and get a cashiers check and then I can deposit that cashiers check at Wells Fargo. No thanks. You just lost my business because of your incompetence. I'll find a bank that will take a perfectly good check and use them. Nice work guys!
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September 2023 by Vanessa Miranda
My teller was Rebecca. Her tone is very condescending, I felt unwelcomed and uncomfortable being served by her. Just not a friendly bank all in all.
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September 2023 by Matt
Their sign has been in disrepair for years now. You think they'd care enough about their image and not making the community look like a dump
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September 2023 by Brooke_ Haley
This location is very friendly! Way better than the Warner location! Avoid the Warner location at all costs they are the worst! This location is the absolute best and so friendly and very fast and efficient.
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September 2023 by United Gulf Logistics LLC
This branch the one that i like more than others, all the employees are perfect and professional and very helpful and friendly,, one of them Mr. Wade he is a helpful person and professional,, thanks for everyone and appreciated
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March 2023 by Cole Eaton
the manager is a teller and cant' take a call more than 5 minutes without asking you to come into the branch. Bank ANYWHERE else.
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October 2022 by Michael H.
If I could give this bank, a -0.4 I would... I have been jacked by con artist and hustlers for the third time using Wells Fargo banking. The security breaching and thievery runs rampant through this bank. A billion dollar company with the worst security you've ever seen in your life. Work hard for your money and put it in a bank you trust and they lose your money left and right day in and day out. Their claims department doesn't even have the power to reverse it within hours to get your money. You work hard for $ and you get jacked over and over again. This company is horrible and I will never use Wells Fargo again and I would recommend using a smaller local bank that has better security than this piece of garbage company. Hey Mr. CEO of Wells Fargo have you ever had your $20 million that you stash in the Cayman Islands stolen by a crooked punk? No you haven't because us little people suffer while you sit on your mounds of money and laugh it up and then charges over fees and penalties because of your greed.
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August 2022 by Heather Payne
1 Star- I had an appointment with the Manager, Janet. I showed up 5 min early and she told me "please wait in the chairs, I will be with you in a moment". So I waited for 30 min.5 Stars - Matt showed up and realized we had been waiting awhile and was able to pick us up and help out. He was very helpful and was very quick at his job.Janet never came over and said anything to us the entire time or apologized for not honoring the appointment. It appeared that she was on a personal call. I am grateful Matt was there or we probably would still be waiting on her.
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June 2022 by Chris D.
Not customer centric. They act like providing service is an inconvenience to them. Came in to do a wire for my business... apparently not convenient for them today. Really need to find a new bank.
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April 2022 by Amy Kendall
I waited in line for an hour. The manager is lazy and refuses to do her job.
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January 2022 by Eduardo Martell
I have been with Wells Fargo for over 40 years and never been disappointed . Even had a mortgage loan.
