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March 2024 by Bebe Lankford
not the best customer service
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October 2023 by Nicole Santana
Wish I could have got service here for the family and I to buy new accessories for the skateboards but the two associates working were more worried about trying on shoes than helping us
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October 2023 by Danny Rich
Good staff, very clean & stocked store!
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September 2023 by R P
Customer service is top notch! Every time I’ve gone in to shop with or for my son or daughter, they are always very friendly and helpful! If only the stores I shipped at for myself had the same staff! Ha! They are the best at Zumiez!
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September 2023 by Skag Jamin
Waited in line and still sold out of item. Please LIMIT in future. Only place to buy is third party which is quadruple the price…
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September 2023 by Funk Masta
When I walked up, the place had a line formed up this morning before opening who were looking for a limited release skate deck (Sant Cruz Pokemon). Looks like there was only one staff member there was all by himself, and had to prep the release and open shop for the release. Store did not have enough decks for everyone in line, but he was friendly about letting us know and was courteous to all of us in line. Had to field about 5 calls before I left from people calling in about the decks, dude is gonna have a loooong day. It's tough to have to run a store on your own, with a line of people that demand 100% of your attention while you have to do everything else... He's probably going to have to deal with grumpy people all day. I didn't catch his name, but "Thanks" for the hard work and kind attitude, person that opened the store today!
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October 2022 by Payton Stewart
I love thus place. And all the workers. But I bought a pair of cowboy bebop sweatpants and discovered when I got home there was a huge rip inside the pocket. Not the workers fault. Definitely the manufacturers but I was pretty disappointed because it was half an hour from my house and I paid $42 for them. Anyways. I would do a one star but the worker was super cool so two stars for her specifically
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December 2021 by Bill Terwillegar
The best. GREAT staff, very helpful. I will go back.
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August 2021 by Devon P.
We were in here for about 15 minutes can't tell who works there couldn't get any help small selection. Could've made some bank off commission sucks for the people working
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August 2021 by Robbie Tafoya
Good service lots of stuff skateboard for sure
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July 2021 by Ashley camacho
I hadn't been to Zumiez in a long time. I wasn't expecting total professionalism from the employees bit oh my god, is their staff a mess. Everyone looks and acts like they're 15 years old. I spent $70 looking for new clothes. Their fitting rooms were closed but the employees at this location assured me that if something doesn't fit right then I can return whatever I want and I'll receive the money back on my credit card. I even said specifically, "Are you sure? even if I'm buying from sale?" To which they replied, " Yes." One week later I come in with the tags attached, receipt in hand, and the clothing I didn't want. Then they tell me I can't receive the money back on my card. Only exchange or credit. I tried doing an exchange and found myself with even more clothes I didn't want. I did the return again and now have gift cards that I don't even want to use because the clothing quality of this place has gone way down since I was in high school. Super disappointed.
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May 2021 by Tim Ohgee
So let me just say if you’re a fan of this company do yourself a favor and go to this location specifically! The management all the way down to all of the employees running the floor are extremely professional and so friendly and inviting unlike a lot of employees in this particular industry. This is a dang good skate shop with the best service you will find!
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May 2021 by Lu Nelson
Awesome customer service!
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October 2020 by derekwpatton
Good shop son got a skateboard and all the fixings.
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August 2020 by Little J.
Make sure your associates are checking the items for sensors. Like 16 miles away just to come home and find out the sensor is still on it.
