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March 2024 by #Ralley the Valley
Showed up for 12:30 pm showing at 12 pm they were closed couldn’t get popcorn or drinks earlier just strange
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March 2024 by Ganya Williams
I would love to go movies
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March 2024 by Samantha Packer
Most recently we went to the theater they have with the Dolby sound and recliners. It was great
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March 2024 by bone dog
Always a good show
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March 2024 by Beverly Tuthill
Fine but the theater is a little worn out.
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March 2024 by Jonathan Hernandez
Didn't appreciate the door guy harassing for i.d for the A-list reservation. I get it's your job, but it's more inconvenient than anything. Also, for such a nice theater, they have the old uncomfortable seats! I WILL NO LONGER COME HERE UNTIL THEY UPDATE TO THE RECLINERS!!
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March 2024 by Kenneth Barnes
Always super nice staff
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March 2024 by Ruben Hernandez
People talking throughout the entire movie, popcorn was tasteless.
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March 2024 by Arlene Orozco
I will NEVER go back to this theater. First of all, the person helping us in the concession stand, was wearing gloves, and started rubbing his nose and eyes right in front of us while he was taking our order. And that’s not all, once he finished taking our order, he walked over, and used the same gloves to get our popcorn and cups, pretzel bites for our sons. I don’t like being rude, but hell no we were not going to eat that! So once he was getting the popcorn, his gloves were touching the popcorn too!!! ?? My husband went and told the manager, and they apologized but come on man, if your going to work the registers, sanitize your hand or wash them since your handling food afterwards too. He was a nice kid, but that was very unsanitary for others who ate popcorn after that too, I hope they replaced all the popcorn after that. We paid $64 on those snacks. We then went to watch our movie, left after 20 minutes, the seats were uncomfortable, and it smelled funky lol, it was a bad experience and I hope you guys get it together quick. And please teach your workers safe ways to keep others from getting sick, my husband and I had stomach aches when we left too, we threw away the other food we got too. Wasted all that money for nothing. It was sad because my sons really wanted to watch the movie too. Thanks for reading our review. This is a pic of how the bathroom was when I walked in. I wonder why there was a trash bag in the sink lol.
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March 2024 by denae duchesne
The manager is so lazy and has poor customer service. Our movie had subtitles but the subtitles lower half was cut off so it was hard to read. I went to the guest services and there was a sign there that read they were busy on the floor and to call a specific phone number if needing assistance. When I called the phone number, I could here the phone ringing in a room across from guest services. I looked in the room and the manager and another young employee were just talking and letting the phone ring. The young employee eventually came out and helped me but they didn't fix the movie. They said there was nothing they could do so they refunded my money. Why even let a movie play if you know there is something wrong with it? I wasted gas money and time to watch that movie.
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March 2024 by Ruth Montgomery
Seat 17J in theater 8 IMAX. no padding spring’s literally poked my butt the entire movie. A solid 30 min of previews before an almost 3 hr movie. Almost none of the sinks in the women’s restroom worked - terrible. Won’t go back.
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March 2024 by John Lang
Chairs recline, they also vibrate with the movie. Sound system is great and with a drink in your hand your movie experience is complete.
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March 2024 by RubyAnn Brown
I went against my gut and decided to see Dune 2 here at 830pm. Week night. Pre ordered popcorn and a soda. Didn't realize when ordering online that food is ready WHEN THE MOVIE STARTS. (Make note) went thru the line and was able to get before movie start. Didn't matter as I'll explain.This almost 3 hour movie was 15 MINUTES LATE TO START. It's already long enough, but to not have the actual movie start until after 915pm because we still had to watch trailers. And ads.No, thank you. Never again. Place was dirty, dude was doing his single self best at concession but what a mess to watch him inundated with customers and no help.To start an evening showing of a movie that's already going to play awhile, 15 minutes late is ridiculous. No one came thru to make sure film was playing, check on guests, NOTHING. Not even when notified movie wasn't showing yet, no one apologizing. Horrible service all around.Go to any other theater. Please. Seats have to be much better anywhere else too.Also, concession setup looks like a good way to have my food order taken by anyone as no one was checking anything. At all.
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March 2024 by Isaiah Alley
This theater needs a lot of updating. The chairs are old and worn. The IMAX projector was not able to keep up with Dune 2 frame rate, so it was Very difficult to watch. The slushy machine spit out liquid instead of slush. The popcorn was cold and sweet for some reason. Everything looked like it needed to be cleaned. It was overall a poor experience with so many better theatres around Phoenix I won't be watching movies here anymore.
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March 2024 by Kedric Roper
Love the reclining chairs. The bar is expensive
