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January 2024 by Cheryl Collins-Belcher
If you need jeans that fit, I highly recommend AE.
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September 2023 by Karla Garcia
Love their jeans
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August 2023 by Yvette Lydé
Went school shopping with my 16 year old and this was one of her favorite stores
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July 2023 by Amanda Furnia
Always have had great customer service here. Megan is the sweetest and always checks in on the customers to make sure they’re doing good. When I came in for an exchange for a bigger size, the employee I talked to first didn’t think they had it but then when I got to the fitting room, Megan checked for me and found my size! So thankful for her!
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March 2023 by Kathryn James
I came into this store probably 30 minutes before closing. I was looking for leggings, which I never feel confident in. The 3 women working were all extremely helpful and kind. I haven’t had such a positive shopping experience in a long time. Thank you to the ladies that were working tonight!
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February 2023 by Maria Lourdes Velasquez Defoor
Much better service, don't know what exactly has happened but I love shopping at this store. My home uniform, college student's flight uniform along with our underclothes all AE is very good quality.
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May 2022 by Whitney Wilson
I had the best experience in AE today. OMG the staff is amazing at arrowhead mall. The girls literally go above and beyond to help you find the perfect fit.
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April 2022 by Kay Mohler
Tonight while shopping with my mother in law and sister we had the best time!!! While we were shopping and trying clothes on we were helped by the sweetest girl Anyssa! She did such a wonderful job knowing the right sizes, helping with styling, and making us feel so comfortable and beautiful with the outfits we were trying on! She was so helpful and we would absolutely come back and have her helps us again!!! Girl you rock!
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April 2022 by Rachel Rasho
Always nice to see friendly faces. I only come to this location!
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April 2022 by Richard K.
My wife and I were shopping at the mall, and we're going to look in American Eagle. One of their employees stopped us at the door, and demanded to know what we were going to buy. We said we were looking, and he said we cloud not look around, but had to tell him what we were buying. Now bear in mind that we are retired, nicely dressed and polite. It appeared from the employee and those who were in the store, that we were simply being harassed because we are white.
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February 2022 by Rosa B.
I just want to say thank you to anise for going above and beyond she helped me today get a pair of jeans I wanted to be sent to my home since it was not available in store I would definitely come back here again !
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January 2022 by Nia Petrov
Bad customer service when I walked in, ordered a pair of leggings about a month ago because they did not have my size in store come to find out today my order got cancelled and they apparently do not have any in stock anymore online or in store even though my order was a month ago. Would not recommend shopping here.
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January 2022 by Michaela Blythe
I had stopped in the day after Christmas to get a pair of jeans and while I was holding up a pair to check for holes an employees out of nowhere came up and asked if I needed a bigger size. I was shocked because I didn’t ask for any help nor was a looking around for help. Also it was rude to think I needed a big size when first I had the size in my hand and second maybe I would need a size smaller. The gentleman that came up to should definitely look into different verbiage.
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August 2021 by Natalia G.
I've been purchasing clothes in American Eagle for years and from today I don't believe I'll return at least not to this location. When the employee offered the credit card we provided an ID from Puerto Rico and before even verifying she said that she couldn't process it because American eagle doesn't exist in Puerto Rico or Mexico, saying that this is only available in USA. First of all employees should be aware on where you have stores before opening their mouth, second of all I don't even understood why she had to mention Mexico. There are ways to express things without being rude or racist, it was so simple to just verify and if it wasn't available just say it and apologize.
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July 2021 by Tasha Ann
LOVE LOVE LOVE the camis and everything I bought from American Eagle lately! Fits perfect and such cute styles! I want to give a big shout out to Nichole Collen for all her help as I’ve never been much in to style until recently and she has been awesome!