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November 2023 by Isis Cerridwen
Wonderful bank.
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October 2023 by Kim P.
Got a fraud alert text that asked me if I made a payment to a Venmo *Shelly. I texted "no" and received a text saying my card will be temporary disabled, and I will be getting a call from the bank. None of these things happened. I looked at my online statement and found three erroneous charges were made leaving me with eight dollars. I immediately tried to call it to report it but the local branch is closed on the weekends and the dispute department is only open for like three hours on Saturday. I would love to know how this makes any sense I cannot speak to a person to get my money returned. I have never in my life had a bank so negligent. Even though I called the number before and they were supposed to be closed, the recording said leave a message we're closed.. so I left my message and I guess I get to sit here over the weekend with eight dollars to my name and no way to resolve this. I will be closing this account immediately after this gets sorted.-if it ever does. Do not bank here if you expect fast action to your account being drained. You will not receive it.
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September 2023 by FLOYD sunderland
The armed forces bank has been taking care of all of my banking needs for over 30 years now, and let me tell you what a great job they have done, a few years ago Cindy Walsh , the branch manager informed me of a mortgage refinance program that would reduce our interest rates significantly and also allow use of some equity. Just today Cindy prevented me from being scammed and saved me from losing a great deal of money , the entire staff takes personal interest in service to their clients, and I have never approached a teller window without being greeted with a smile, I told Cindy , that’s why I come to your drive through window instead of the ATM, the ATM never smiles, in all those years, I have never been disappointed, great job my friends
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July 2023 by Ailed Esparza
I am very impressed with Ashley, the teller that helped us. She demonstrated AMAZING customer service. She definitely makes this place better!
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July 2023 by Tide
great bank and great customer service!
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July 2023 by Bran
Great bank great people 10 outta 10
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June 2023 by A E
Excellent,flawless,customer services can’t ask for more keep it up Armed forces Bank.
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June 2023 by Theresa V
Great bank, awsome people. Always make you feel welcome whenever you stop in.
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June 2023 by Cole Walsh
Great service they let me bank there I’m not even in the Air Force.
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June 2023 by Anadilcia Discua
Outstanding,customer service very fast and friendly .
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June 2023 by tanya perez
Cindy is my favorite ❤️
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September 2022 by Mark Edwards
Been a member of this bank since 1997 and it is the best customer service ever...
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October 2019 by clem coleman
Outstanding customer service.
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August 2019 by Bill Martin
Armed forces bank is not only a joke but a complete mess. No clue what is going on with this bank but it will be closed soon
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January 2019 by drgil65
It’s an old and dated building, but I’ve always had good customer service at this Bank on Luke AFB.
