Great customer service. My service advisor was Dan and he went the extra mile to obtain a part from another dealership that wasn't in stock so they could repair our Escalade same day. I highly recommend this location. A++
July 2023
I had problems with my headphones not working on my Cadillac Escalade , and the parts department went above and beyond to ensure I received the right headphones, and that they worked in my vehicle. They were easy to work with and very accommodating. I would highly recommend going through them again!
July 2023
I simply needed a relay wire and the team there was super helpful to make sure it was the right part, and had me on the road in no time!
Arrowhead Cadillac has received many accolades, including several Dealer of the Year Awards and a Mark of Excellence Award. Customer service is of the utmost importance to us, so whether you visit our sales, parts, sales or finance departments, we aim to deliver an exceptional experience. If you're looking for luxury cars and SUVs for sale near Phoenix, Arizona, you'll find a full stock at our Cadillac dealership, along with used Cadillac vehicles and pre-owned models from various other automakers. We also provide excellent and affordable car repair at our auto shop, which is staffed with certified technicians and equipped with high-quality OEM parts and tools.