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January 2026 by Joyce Salazar-Escobedo
My account is managed by son. Yesterday he went in to add a phone to an opened line on our account. Juana assist. She misunderstood what we asked and added a line. For whatever reason, my son had to come pick me up to verify. Turns out, I didn't need to be there. The employee that was with her... I didn't get her name but wore glasses and brunette shoulder length hair. She was helpful with Juana, but not with us. She was accusing my son of not explaining what we were wanting, and making faces to us from the back of the room. Literally staring at us. No other customers were in the store. Then she had Juana tell us to call 611 to fix her error. Terrible customer service. I've been in this store before and dealt with polite and helpful employees, but this time, I have never felt so uncomfortable.
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November 2025 by Yo Ipitydafool
Store is kinda hidden in the back parking lot beside Ranch Market.of.. Employee Elvis is super friendly and professional. Got a new Apple Cosmic Orange 17 Pro Max for only $2.99 more a month for 36 months. I'm locked into a new 36 month contract but I've been with AT & T for 30 years so a new contract is not a big deal.
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September 2025 by Info -
Let me share my experience with AT&T. As a Business Manager, I have no time for downtime with my device. We recently signed a business agreement with AT&T. It did not go well with my device; I waited a whole week for AT&T troubleshooters and their supposed IT techs, and they couldn't activate my phone. It was ridiculous. After a week and four techs, I walked into this store, and a young man named Andy fixed my phone in under five minutes (that's including the verification process). THANK YOU, ANDY!!! Somebody give him a RAISE!
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September 2025 by Salvador Cortez
Good store
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September 2025 by Bryan Peoples
Worst customer service I've ever dealt with. Kids there have no clue what they're doing. Save yourself the headache and potential raise in your bill and just go elsewhere.
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August 2025 by Nayeli G.
Big thanks to Jonathan and Gabriel for their great customer service, they both have an amazing attitude, helped us through our questions and cleared up some misunderstandings we had about adding a new line. We had a great experience thanks to them!
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May 2025 by Francis Washington
This location got me back in the game
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May 2025 by Willow Herbold
Kassandra was so sweet and helpful. She spent a lot of attention ensuring I got what I wanted and made my day a great one.
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April 2025 by Alejandra Silvestre
brian has really good customer service! has a great attitude and is a very good salesman! love coming here and everyone else is so welcoming.
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April 2025 by Mayra Del Hierro
Great customer service. Sonia helped me with my payment and explaining my bill to me.
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April 2025 by Mike Gallegos
Customer service was excellent. I will be coming back for sure for more phone service.
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February 2025 by Josh Brier
Romina was such a sweet funny employee made my time there so much better and she has such great customer service got my internet ordered right away
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September 2024 by Penny Valdez
The Manager Kim is absolutely amazing!!!!!! No matter what your situation may be she will make it happen!! Visit her at 6746 W. Camelback Rd.
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September 2024 by Kevin Cervantes
Diego did a really good job helping me!
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September 2024 by A. V.C.
To all who need experienced, knowledgeable, respectful people come here. I've had the best service ever and I will not go anywhere else thank you to diego, kim, Helene. To each one of these individuals they need to be acknowledged for their phenomenal service. Thank you all so very much for helping this old fart get her things together if not for you I would not have a phone thank you for all the work you put into this. God bless all.
